Thought Leadership

Be Smart. Stay Educated.

What would you like to know more about? Chances are you’ll find something that piques your interest in the white papers, articles, and multi-media segments below related to the Content Services, ECM, Global Messaging/Faxing/SMS, and Information Management marketplaces.


Most of our white papers are conveniently stored in a PDF or HTML format. More recent content will be published in a multimedia format that can be opened using a standard video playback tool such as Windows Media Player or QuickTime.


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Person using laptop with floating app icons and an orange file folder
by Paul Szemplinski • 23 October 2026
Modernize accounting document management with AI automation, secure cloud access, streamlined workflows, and efficient records management for accounting firms and CPAs.
Business team collaborating around a table with laptops and digital AI icons overlayed
by Paul Szemplinski • 10 September 2026
Learn what AI-ready data is, why it matters, and how to prepare your business data with practical steps for quality, accessibility, security, and governance.
Hands writing in notebook beside laptop with digital analytics icons overlayed on desk
by Paul Szemplinski • 2 September 2026
The best AI financial document processing solutions combine intelligent extraction, data validation, compliance controls, and system integrations to improve accuracy.
Hands typing on laptop with floating document icons in a digital workflow scene
by Paul Szemplinski • 28 August 2026
While often used interchangeably, digitization converts analog data to digital, while digitalization uses it to transform business processes.
IInfographic illustrating the hidden challenges of supplier documentation in the food industry.
by Paul Szemplinski • 14 July 2026
Discover the hidden challenges of supplier documentation in the food industry and learn how intelligent automation improves compliance, audit readiness, and efficiency.
by Paul Szemplinski • 7 July 2026
Learn why food distributors are moving beyond manual invoice processing with automation solutions that improve accuracy, efficiency, and AP workflows.
image showing food safety auditor
by Paul Szemplinski • 23 June 2026
Learn how to prepare for food safety audits with stronger documentation, compliance workflows, and better control over critical quality records.
by Paul Szemplinski • 16 June 2026
Food manufacturers struggle with compliance, QA, supplier, and logistics documents. Learn how automation improves control, visibility, and audit readiness.
Hands typing on a laptop with translucent digital interface overlays on a desk
by Paul Szemplinski • 9 June 2026
AI Review Boards are helping organizations manage risk, protect sensitive data, review vendors, and adopt artificial intelligence responsibly.
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