AI-Powered Digital Transformation for Higher Education

Modernize the Digital Campus with AI-Powered Content Intelligence

Today’s colleges and universities are under increasing pressure to improve student experiences, accelerate admissions, reduce administrative workloads, and accomplish more with fewer resources. Integrated Document Technologies (IDT) helps higher education institutions transform document-intensive processes using AI-powered Intelligent Document Processing (IDP), enterprise content management, workflow automation, and intelligent capture solutions that connect information across your campus.


Whether documents originate from paper, email, online forms, cloud applications, or mobile devices, IDT enables institutions to capture, understand, and securely manage information while empowering staff to make faster, more informed decisions.

Why Universities Choose IDT


Universities choose Integrated Document Technologies (IDT) because we combine decades of higher education expertise with today’s most advanced AI-powered content management, intelligent document processing (IDP), and workflow automation technologies. By integrating industry-leading solutions—including Hyland OnBase®, Hyland Content Innovation Cloud®, Hyland Intelligent Document Processing (IDP), CAPSYS CAPTURE™, CAPSYS AcuityAI™, and IoT Smart Connected Scanning™—IDT helps colleges and universities modernize admissions, financial aid, registrar, human resources, student services, and other document-intensive operations. 


Our solutions intelligently capture, classify, extract, manage, and secure information while seamlessly integrating with leading Student Information Systems (SIS), Microsoft 365, ERP platforms, and other enterprise applications. The result is faster processing, improved compliance, greater operational efficiency, and an enhanced experience for students, faculty, and staff.


Key capabilities include:

  • AI-powered Intelligent Document Processing (IDP)
  • Automated transcript processing
  • Student records automation
  • Financial aid document processing
  • Admissions workflow automation
  • Registrar process automation
  • AI-assisted document classification and data extraction
  • Secure enterprise content management
  • Student Information System (SIS) integration
  • Microsoft 365 integration
  • ERP system integration
  • Human-in-the-loop AI validation for greater accuracy and confidence

Seamless Integration with Leading Student Information Systems



IDT’s AI-powered content management, Intelligent Document Processing (IDP), and workflow automation solutions integrate seamlessly with many of the higher education industry’s leading Student Information Systems (SIS) and enterprise applications, including Ellucian Banner®, Ellucian Colleague®, Workday Student®, Oracle PeopleSoft Campus Solutions®, Anthology Student®, and Jenzabar®. By connecting documents, workflows, and critical student information across campus, IDT helps institutions modernize operations without disrupting existing technology investments.

Challenges Facing Higher Education


Today’s colleges and universities are under increasing pressure to deliver exceptional student experiences while improving operational efficiency and controlling costs. Institutions must modernize legacy systems, streamline document-intensive processes, and securely manage growing volumes of information—all while maintaining regulatory compliance and supporting increasingly digital and hybrid learning environments. Integrated Document Technologies (IDT) helps higher education institutions overcome these challenges with AI-powered Intelligent Document Processing (IDP), enterprise content management, workflow automation, and secure content services that accelerate decision-making, reduce manual effort, and improve service delivery across the campus.


Common challenges include:

  • Reducing enrollment and admissions processing times
  • Improving the student experience through faster, more responsive services
  • Operating efficiently with limited administrative resources
  • Eliminating manual, paper-based document processing
  • Maintaining FERPA compliance and protecting sensitive student information
  • Modernizing legacy systems without disrupting campus operations
  • Supporting hybrid, remote, and digital learning environments
  • Strengthening records management and information governance
  • Accelerating transcript processing and evaluation
  • Automating financial aid document processing and verification


How IDT Helps: By combining AI-powered document intelligence, enterprise content management, workflow automation, and seamless integration with Student Information Systems (SIS) and ERP platforms, IDT enables colleges and universities to modernize operations, improve compliance, reduce costs, and deliver a superior experience for students, faculty, and staff.

How IDT Powers the AI-Enabled Digital Campus


IDT connects document capture, artificial intelligence, Intelligent Document Processing, enterprise content management, and leading Student Information Systems to automate information-intensive processes across the institution.

IDT AI-powered higher education architecture connecting student documents, IoT Smart Connected Scanning, CAPSYS AcuityAI, Hyland Intelligent Document Processing, Hyland OnBase, Student Information Systems, and university business outcomes.

Figure 1. IDT’s AI-powered higher education architecture integrates intelligent document capture, AI, enterprise content management, and leading Student Information Systems (SIS) to automate admissions, financial aid, registrar, human resources, and student services—improving operational efficiency while enhancing the student experience.

Our Higher Education Solutions Software


By combining industry-leading technologies from Hyland with IDT’s innovative CAPSYS AcuityAI™, CAPSYS CAPTURE™, and IoT Smart Connected Scanning solutions, educational institutions can automate document classification, intelligently extract critical data, streamline approvals, and securely integrate information with leading Student Information Systems (SIS), ERP platforms, and other enterprise applications. The result is faster admissions decisions, improved financial aid processing, enhanced registrar operations, stronger compliance, and a modern digital campus that is ready to leverage the next generation of AI-powered automation.

lady holding textbooks

Admissions

With declining student applicant pools over the last handful of years, higher education institutions are challenged with the difficulty in meeting their recruitment goals.


AI-powered document classification and extraction using Hyland Intelligent Document Processing and CAPSYS AcuityAI™ accelerates admissions decisions while reducing manual review.


Applications, transcripts, letters of recommendation, and supporting documents are intelligently captured, classified, and routed using AI-powered Intelligent Document Processing and IoT Smart Connected Scanning.


Get the Booklet >>> Get the booklet “Modernizing Enrollment Management”
image representing somebody getting an education

Financial Aid

Financial aid offices can automate the capture, classification, extraction, and validation of FAFSA applications, tax forms, W-2s, and verification documents using Hyland Intelligent Document Processing and CAPSYS AcuityAI™.


IDT helps colleges and universities streamline these processes with AI-powered Intelligent Document Processing (IDP), automating document capture, classification, data extraction, and validation while integrating seamlessly with Student Information Systems (SIS), enterprise content management (ECM), and ERP platforms. The result is faster processing, improved accuracy, reduced manual effort, and a better experience for both students and staff.

Get the Solution Brief >>> Get the solution brief “Financial Aid Application Processing”
two people interacting in an educational session

Human Resources

HR manages and cares for the administration staff and the institution’s faculty who are key to your institution’s success.


AI-powered document automation streamlines employee onboarding, faculty records, credential management, and HR workflows while improving compliance and information access.


Hyland content services improve your institution’s HR processes by making your content universe more user-friendly, connected, and compatible with modern ways of working.

Read the Guide >>> Read the guide “Higher education’s business case for digital HR”
student files image

Registrar

Today, students more than ever are easily frustrated by delays and indecision – they’ve grown impatient. Any delays in admission decisions can cause qualified applicants to seek other options. Registrar’s offices that continue to rely on manual, paper-based processes increase their risk of losing their ability to enroll top candidates.


Intelligent Transcripts delivers a modern Intelligent Document Processing platform that automates transcript capture, validation, and integration with SIS systems. It reduces manual work, improves accuracy, minimizes customizations, and enables scalable deployments.

Learn More >>> Learn more about transcript automation and enroll students faster
man operating a production scanner

Student Advising

Hyland OnBase® provides advisors with a secure, centralized 360-degree view of student information, enabling faster decisions and improving student success.


AI-powered search and intelligent content management enable advisors to quickly locate admissions records, transcripts, financial aid documents, academic records, and correspondence—helping improve advisor productivity, support student success, and strengthen student retention through more informed and timely guidance.



Get the Solution Brief >>> Get the Solution Brief “One Student Record”
image of person interacting with a computer and a phone

K-12 Solutions

Explore ways IDT’s content service solutions can help elementary, middle and high school institutions improve experiences for staff and their students alike.

Contact IDT Today

Onboarding Content into Your Higher Education Business Process is Easy

with IoT Smart Connected Scanning Solutions powered by CAPSYS CAPTURE ONLINE


IoT Smart Connected Scanner appliance used in an educational setting

IDT’s IoT Smart Connected Scanning™ solution modernizes document capture by securely connecting scanners directly to enterprise workflows—without requiring desktop software or complex client installations. Documents are intelligently captured from virtually any network-connected scanner and delivered to AI-powered Intelligent Document Processing (IDP), enterprise content management (ECM), Student Information Systems (SIS), Microsoft 365, ERP platforms, and other business applications.


With centralized browser-based administration, secure cloud connectivity, and seamless integration with Hyland OnBase and CAPSYS CAPTURE™, universities can simplify campus-wide scanning, reduce IT overhead, and accelerate digital transformation.


With an IoT Smart Connected Scanning solution, point-of-origin document capture can be delivered without requiring any IT involvement. Business users can deploy IoT Smart Connected Scanning solutions. No messy TWAIN or ISIS driver installation or configurations – zero, zilch, nada! Does it sound way too good to be true?


Learn about IoT Smart Connected Scanning solutions via CAPTURE CAPITALIST’s Podcast by clicking here and we will show how point-of-origin capture can be achieved without IT, without PC’s, without all the IT Tower of Babel talk.

Automate your Transcript Processing


Intelligent Transcripts delivers a modern Intelligent Document Processing platform that automates transcript capture, validation, and integration with SIS systems. It reduces manual work, improves accuracy, minimizes customizations, and enables scalable deployments.


Hyland Intelligent Transcripts is an AI-powered academic document intelligence solution that goes beyond extraction to understand, reason over, and act on transcript data within enterprise workflows. Leveraging a native agentic AI engine, it combines document understanding, multi-step process orchestration, and human-in-the-loop validation to transform academic records into trusted, decision-ready data—automating admissions, transfer evaluation, and downstream processes while enabling extensibility across additional document workflows.


Key features:


  • AI-powered transcript ingestion and extraction: Captures transcript content from incoming documents and extracts relevant academic data.
  • Context-aware transcript understanding: Interprets transcript content to identify and organize key student and academic record information.
  • Structured data capture: Extracts important transcript data such as courses, grades, GPA, and credits into a usable format.
  • Validation support: Supports transcript validation workflows, including comparison against SIS data to improve confidence in extracted information.
  • Workflow processing: Helps route transcript information through downstream admissions, registrar, and evaluation processes.
  • Structured output for downstream systems: Supports structured transcript output for downstream OnBase processes, with additional ECM support available through services.
  • Modern cloud-native architecture: Provides a more scalable and maintainable approach than legacy transcript capture technologies.

Key benefits:


  • Automates transcript ingestion and extraction: Reduces manual transcript handling.
  • Captures key academic data in a structured format: Makes transcript information easier to review and use.
  • Supports transcript validation against SIS data: Improves accuracy and consistency.
  • Supports structured transcript output for downstream OnBase processes: Additional ECM support is available through services.
  • Helps modernize transcript processing: Replaces more manual, error-prone capture methods with an IDP-powered approach.
  • Improves operational efficiency: Supports higher education teams that manage transcript-driven admissions, registrar, and evaluation processes.


image describing the Demo Days Hyland Intelligent Transcripts

Higher Education Resources



Discover the Hyland for Workday Student Solution Overview

Discover the OnBase Solutions Brief for Higher Education.

Indiana State University leverages Hyland Automate for modernized form collections, operational efficiency and student experiences.

Discover the OnBase Solutions Brief for Higher Education.

Unlock the Value of Content Services at your Campus.

Learn about Credentialing Issuance and Management, featuring BlockChain technology from Hyland and MIT.


Building the Future Digital Campus



As universities continue their digital transformation journey, IDT helps institutions evolve beyond traditional document management by combining Hyland OnBase®, Hyland Content Innovation Cloud®, Hyland Intelligent Document Processing (IDP), CAPSYS AcuityAI™, and IoT Smart Connected Scanning™ into a modern, AI-powered content services platform. This integrated approach enables institutions to automate document-intensive processes, securely manage enterprise content, leverage AI-driven insights, and adapt to the evolving needs of students, faculty, and administrators.

Education resources

Discover the OnBase Solutions Brief for Higher Education.

Download and Read

Unlock the Value of Content Services at your Campus.

Download the Ebook

Learn about Credentialing Issuance and Management, featuring BlockChain technology from Hyland and MIT.

Download the Solution Overview

Find out how your Higher Education institution can begin to issue Digital Credentials leveraging BlockChain.

Watch the Video

Testimonials


quotesArtboard 1 copy 2

"What has always set IDT apart is their ability to understand each organization’s unique needs and tailor solutions accordingly, rather than offering a one-size-fits-all approach.”


JIM GIO, CIO

TRIANGLE PACKAGE MACHINERY

"We have used IDT for many years and have been extremely satisfied with them! The personal support and technology was essential in keeping our imaging platform at optimal performance levels. They're one of a kind and I highly recommend them!”


SHERI WINKLER, VICE PRESIDENT

COLONIAL SAVINGS, F.A.

"I have worked with IDT for over 15 years at this point and they have been great! We consistently receive an excellent level of support from them and project implementation always goes smoothly. They have solved so many problems for us over the years. I can wholeheartedly recommend IDT.”


KASEY JOHNSON, IMAGING SYSTEMS ADMINISTRATOR

COLONIAL SAVINGS, F.A.

"Loved working with this Company on multiple big scanning projects! We received great communication through the whole process, the staff is wonderful to work with and made a huge project so smooth and easy and they are resonable on thier pricing!! Highly Recommended!! A+++”


MELISSA BAUER, RECORDS MANAGER

MCHENRY COUNTY GOVERNMENT

"The networked scanning solution IDT provided has allowed us to eliminate hand sorting and speed up survey processing, doubling our output, saving time and labor costs. Now we just open up the mail, put it in one pile, regardless of document size, and scan it!” 


LAURIE WOJTKOWSKI, DIRECTOR OF OPERATIONS

IPSOS

“After dissecting our workflows, IDT thought outside-the-box. They were spot-on with their recommendations, and delivered what they promised: a better tool, and a better process.”


BRYAN SWARTZ, SENIOR VICE PRESIDENT OF AUDIENCE OPERATIONS

OMEDA

"IDT has expertise we don’t have in-house. They provide what we ask for, and new ways to approach our specific issues. Moving to a Cloud ECM system ensures our documents are readily accessible, saves us money, and solves the Disaster Recovery concern.”


SEAN HANSEN, DIRECTOR FINANCIAL PLANNING & ANALYSIS

TEXTRON MARINE & LAND SYSTEMS

"Without content services from IDT, we would have had to hire 20 people just to mine and pull the documents and burn them on a CD or thumb drive. There’s no way we could have accomplished it and met our timeline for compliance."


MARCIA WILSON, VICE PRESIDENT OF IMAGING

COLONIAL SAVINGS

"Moving is very paper-intensive and our agents don’t get paid until the paperwork is processed. Expanding our document capture system with IDT allowed us to speed up agent payment, eliminate shipping costs, reduce central processing, and help increase agent loyalty and recruitment. It is a completely automated process and really gives us a leg up on our competitors."


RANDY VALENTINO, VP AND CTO

BEKINS VAN LINES

Latest Resources

IDT’s clients share our passion for results and it shows in their success. Learn more by reading our featured client results stories. Here you will find a collection of information and resources in the form of videos, events, white papers, Q&A, and have the opportunity to read and watch what our clients are saying about their ROI-driven Content Services solutions provided by Integrated Document Technologies, Inc. (IDT).

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Frequently Asked Questions


  • What is Intelligent Document Processing (IDP) for Higher Education?

    Intelligent Document Processing (IDP) uses artificial intelligence, optical character recognition (OCR), machine learning, and Large Language Models (LLMs) to automatically classify documents, extract key information, validate data, and route information into business systems. For higher education institutions, IDP helps automate admissions, financial aid, transcript processing, registrar operations, human resources, and student services by reducing manual data entry, improving accuracy, and accelerating decision-making. IDT delivers AI-powered IDP solutions using CAPSYS AcuityAI™, Hyland Intelligent Document Processing, and Hyland OnBase®.

  • How can AI improve admissions processing?

    AI helps colleges and universities automate the processing of student applications, transcripts, recommendation letters, residency documentation, and supporting admissions materials. AI-powered Intelligent Document Processing automatically classifies documents, extracts applicant information, validates data, and routes documents into admissions workflows and Student Information Systems (SIS). Admissions staff spend less time processing paperwork and more time evaluating applicants, resulting in faster admissions decisions and an improved student experience.

  • How can universities automate transcript evaluation?

    Universities can automate transcript processing using AI-powered Intelligent Document Processing and Large Language Models (LLMs) to classify transcripts, extract academic information, identify coursework, and streamline transfer credit evaluations. CAPSYS AcuityAI™ and Hyland Intelligent Document Processing reduce manual review while human-in-the-loop validation workflows provide quality assurance for exceptional cases, helping institutions improve accuracy and accelerate admissions and registrar operations.

  • How can colleges automate FAFSA processing?

    Financial aid offices can automate the processing of FAFSA applications, verification documents, tax forms, W-2s, and supporting financial aid documentation using AI-powered Intelligent Document Processing. CAPSYS AcuityAI™ intelligently classifies documents, extracts relevant information, validates data, and routes documents into financial aid workflows and Student Information Systems. This reduces manual processing, shortens award timelines, improves compliance, and helps students receive financial aid decisions more quickly.

  • What Student Information Systems does IDT integrate with?

    IDT solutions integrate with many of the higher education industry’s leading Student Information Systems (SIS) and enterprise applications, including Ellucian Banner®, Ellucian Colleague®, Workday Student®, Oracle PeopleSoft Campus Solutions®, Anthology Student®, and Jenzabar®. IDT also integrates with Microsoft 365®, ERP platforms, enterprise content management systems, and other campus technologies using APIs, connectors, and industry-standard integration methods.

  • Does IDT integrate with Ellucian Banner®?

    Yes. IDT solutions integrate with Ellucian Banner® to automate the capture, classification, extraction, workflow, and management of student-related documents. Admissions records, transcripts, financial aid documents, student records, and other institutional content can be securely managed alongside Banner, improving operational efficiency while reducing manual processing and data entry.

  • Does IDT integrate with Workday Student®?

    Yes. IDT integrates with Workday Student® to automate document-intensive processes across admissions, financial aid, registrar operations, student services, and human resources. AI-powered Intelligent Document Processing and workflow automation help institutions securely capture, classify, validate, and manage information while extending the value of their Workday investment.

  • What is Hyland OnBase® used for in Higher Education?

    Hyland OnBase® serves as the enterprise content management and workflow automation platform for colleges and universities. Institutions use OnBase to securely manage admissions files, student records, transcripts, financial aid documentation, human resources records, faculty documents, contracts, and other institutional content. Integrated workflows improve collaboration, support regulatory compliance, strengthen records governance, and provide authorized users with secure access to information across the campus.

  • How does CAPSYS AcuityAI™ improve student records processing?

    CAPSYS AcuityAI™ uses artificial intelligence, machine learning, OCR, and Large Language Models (LLMs) to intelligently classify documents, extract key information, validate data, and automate document-intensive workflows. For student records processing, CAPSYS AcuityAI™ reduces manual indexing, improves data accuracy, accelerates processing, and integrates seamlessly with Hyland OnBase®, Student Information Systems, and other enterprise applications while supporting human review for exceptions.

  • What is IoT Smart Connected Scanning™?

    IoT Smart Connected Scanning™ is IDT’s cloud-connected document capture solution that securely connects network scanners directly to business applications without requiring desktop scanning software or complex client installations. Documents are captured at the point of origin and automatically routed into CAPSYS AcuityAI™, Hyland Intelligent Document Processing, Hyland OnBase®, Microsoft 365®, Student Information Systems, and other enterprise applications. The result is faster document processing, simplified IT administration, and a secure, scalable document capture environment across campus.