Transform Enterprise Content into AI-Ready Business Intelligence
Turn documents, data, and disconnected information into trusted, actionable content for intelligent business processes and enterprise AI.
IDT helps organizations capture, understand, manage, and modernize business-critical information through intelligent document processing, AI-powered automation, enterprise content management, and systems integration.
We transform unstructured documents and disconnected information into accessible, actionable enterprise content—helping organizations improve operational efficiency, strengthen information governance, and prepare for the next generation of artificial intelligence.
Enterprise Expertise. Intelligent Automation.
Measurable Business Outcomes.
Integrated Document Technologies (IDT) is a consulting-first systems integrator helping organizations modernize enterprise content and document-intensive business processes through intelligent document processing, enterprise content management, AI-powered automation, and systems integration.
Since 1992, IDT has helped enterprise and mid-market organizations improve operational efficiency, strengthen information governance, and maximize the value of their technology investments.
By combining decades of experience with innovative AI technologies, IDT helps organizations transform business-critical information into accessible, actionable, AI-ready enterprise content—delivering measurable business outcomes while preparing for the future of intelligent automation.
Competent
IDT combines decades of experience with
deep expertise in enterprise content management, intelligent document processing, workflow automation, and
systems integration. Our consulting-first approach aligns technology with your business requirements and operational goals.
Credible
Since 1992, organizations across document-intensive and regulated industries have trusted IDT to modernize business-critical processes. Our long-standing customer relationships, proven technology partnerships, and implementation experience demonstrate our commitment to customer success.
Capable
IDT brings together
AI-powered document processing, enterprise content management, workflow automation, document capture, and systems integration to solve complex business challenges—connecting proven technologies with existing enterprise applications while extending the value of your technology investments.
Explore Our Solutions
IDT helps organizations transform documents and disconnected information into intelligent, AI-ready enterprise content. Our consulting-first approach combines AI-powered document processing, enterprise content management, workflow automation, and systems integration to modernize business processes, strengthen information governance, and deliver measurable business outcomes.
We help organizations maximize existing technology investments while introducing intelligent automation and AI capabilities where they deliver meaningful business value.
By Technology
AI Driven Intelligent Document Processing and Email Capture
Transform unstructured documents into accurate, actionable, AI-ready information. IDT combines intelligent document processing, advanced OCR, AI-powered classification, and data extraction to automate document-intensive processes and deliver trusted information to enterprise systems.
Enterprise Content Management
Manage, secure, and govern enterprise content throughout its lifecycle. IDT delivers modern content management solutions that connect people, processes, and information—providing trusted access to business-critical content while creating a secure foundation for intelligent automation and enterprise AI.
Content Federation
Connect and access enterprise content across multiple repositories without costly, disruptive migrations. IDT and Hyland Content Federation Service help organizations unify access to existing content, preserve technology investments, and extend trusted enterprise information to modern cloud, automation, and AI-driven solutions.
Process Automation
Automate document-intensive business processes with intelligent workflows that connect people, information, and enterprise systems. IDT combines workflow automation, business rules, AI-powered intelligence, and human-in-the-loop decision-making to reduce manual effort, improve accuracy, and accelerate business outcomes.
Records Management & Governance
Protect, govern, and manage business-critical information throughout its lifecycle. IDT helps organizations apply retention policies, security controls, auditability, and records management practices that support regulatory compliance while ensuring enterprise content remains trusted, governed, and ready for intelligent automation and AI.
IoT Smart Connected Scanning
Capture business-critical documents securely at the point of origin and deliver them directly into intelligent business processes. IDT’s IoT Smart Connected Scanning eliminates traditional PC-based scanning complexity while connecting distributed locations to cloud capture, AI-powered document processing, and enterprise content management solutions.
Case Management
Bring people, processes, documents, data, and decisions together in a unified case environment. IDT delivers dynamic case management solutions that provide complete visibility into case information, automate routine activities, and empower knowledge workers to manage complex, exception-driven processes more efficiently.
Global Cloud Messaging, Email, and Fax
Modernize business communications with secure, reliable cloud messaging, email, and fax services. IDT integrates Retarus Cloud Fax with CAPSYS AcuityAI™ to intelligently classify and extract information from inbound documents, transforming communications into actionable data that can drive automated business processes and enterprise content workflows.
Robotic Process Automation
Automate repetitive, rules-based tasks across legacy and disconnected business systems. IDT uses robotic process automation to reduce manual data entry, improve accuracy, and connect applications where traditional integrations may not be practical—helping organizations extend existing technology investments and streamline business processes.
Communications Management
Create, manage, and deliver personalized business communications across multiple channels. IDT helps organizations automate the generation and distribution of correspondence, notices, statements, and other business-critical communications—improving consistency, efficiency, and the customer experience while integrating communications with enterprise content and business processes.
Content Portal
Extend secure access to enterprise content, documents, and business processes through a modern self-service experience. IDT helps organizations use Hyland Content Portal to provide customers, constituents, partners, and other external users with convenient access to the information and services they need—while maintaining enterprise security and governance.
Blockchain Credentialing
Issue, manage, and verify secure digital credentials using blockchain technology. IDT helps organizations protect the authenticity of certificates, licenses, academic records, and other important credentials—enabling fast, trusted verification while reducing fraud, administrative effort, and reliance on paper-based processes.
By Department
By Industry
Aerospace & Defense
IDT's work with aerospace and defense companies makes it clear that industry members need a comprehensive, enterprise content management solution that can manage complex and voluminous amounts of documentation that must be maintained and made accessible to internal/external auditors, trading partners, the government, and customers.
CPG & Retail
Slow back-office workflow processes delay time-to-market for your products. Digitize your back-office processes so you can focus on being the leader in your marketplace. Get ahead of your competition with retail workflow automation and document management solutions from IDT.
Education
Accelerate digital transformation and modernize your Higher Education business processes across your campus with content service solutions from IDT.
Financial Services
Speed up your finance and accounting processes by adding Imaging, Workflow, Mailroom Automation, and ERP Integration Services from IDT to your organization. IDT promotes faster inter-departmental processing, better decision-making and allows other departments and locations to share critical information.
Government
IDT offers proven enterprise content management solution for each agency and department of government, helping each meet today’s challenges of smaller budgets and staffs while laying the foundation for simplified, efficient and mobile government information technology.
Insurance
With content services software, ECM, mailroom automation, and consulting services from IDT, insurance organizations can efficiently manage all of their content including scanned paper documents, faxes, print streams, application files, electronic forms, web content, multi-media files, emails, and industry-standard files like ACORD XML.
Manufacturing
Textron Marine and Land Systems (TMLS) was consumed with paper. To be better prepared against the forces of nature such as Hurricanes and potential data loss, TMLS turned to IDT for its subject matter expertise and its Cloud-based Content Services solution to manage TMLS’ vital content.
More Industries
Our Content Service solutions have no industry boundaries. If you operate in a market segment or industry that we haven’t listed, it doesn’t mean IDT and our solution stack can’t help your organization. In fact, we are up for the challenge and after 30 years in the industry, we have gained a lot of knowledge that likely will apply to the challenges your organization is facing today. Our flexible Content Service solutions can be customized to solve your unique challenges.
Our Services
IDT provides consulting, implementation, integration, and professional services that help organizations modernize document-intensive business processes and information environments. From workflow automation and systems integration to document scanning, media conversion, and data migration, our experienced team helps clients improve information access, reduce manual processes, strengthen compliance, and extend the value of existing technology investments.
Our Partners
Testimonials
Latest Resources
IDT’s clients share our passion for results and it shows in their success. Learn more by reading our featured client results stories.
Here you will find a collection of information and resources in the form of videos, events, white papers, Q&A, and have the opportunity to read and watch what our clients are saying about their ROI-driven Content Services solutions provided by Integrated Document Technologies, Inc. (IDT).
