Case Studies

See How IDT Revolutionizes Businesses

Integrated Document Technologies (IDT) helps companies eliminate paper at its source, offering consulting services and a full line of content management, data and image capture and process automation products including hardware and software systems and Internet-based electronic solutions. Since 1992, IDT has put its sole focus on creating customized document management solutions for companies in diverse industries, serving as a one-stop resource for design, integration and long-term system support. With system installations nationwide, IDT’s expertise as a system designer and integrator continues to expand as new document management technologies become available.

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Case Studies By Industry

IDT’s clients share our passion for results and it shows in their success. We strive relentlessly to serve our customers and partners using the highest degrees of trust, integrity, responsiveness, and professionalism. For nearly 30 years and as a result of sticking to those core values and guiding principles, IDT has earned the privilege and opportunity to proudly service and support both local and global organizations.


Learn more by reading our featured client results stories below.

image of a cargo ship

Defense, Manufacturing and Logistics

Textron Marine and Land Systems (TMLS) was consumed with paper. To be better prepared against the forces of nature such as Hurricanes and potential data loss, TMLS turned to IDT for its subject matter expertise and its Cloud-based Content Services solution to manage TMLS’ vital content.

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image of US Capitol in DC

State, County, and Local Government

A major County Coroner's Office faced a unique challenge - digitizing an extensive and critical archive, consisting of fragile and historically valuable files dating back to the 1800s. By integrating a Cloud IDP solution with the existing on-premises ECM solution, our partner CAPSYS CAPTURE ONLINE provided a streamlined, efficient, and respectful process to preserve the legacy of the region's legal and forensic past. 

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image of a Triangle Package production facility

Manufacturing & Packaging

Triangle Package Machinery was confronted with the monumental task of modernizing over 70,000 analog aperture cards containing crucial engineering records dating back to the 1950s. IDT's multifaceted approach and Cloud-based solution delivered superior and seamless digital transformation, elevating operational efficiency and customer service.

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Image of a cargo ship

Defense, Manufacturing and Logistics

Textron Marine and Land Systems (TMLS) was consumed with paper. To be better prepared against the forces of nature such as Hurricanes and potential data loss, TMLS turned to IDT for its subject matter expertise and its Cloud-based Content Services solution to manage TMLS’ vital content.

MORE INFO →
image of US Capitol in DC

State, County, and Local Government

A major County Coroner's Office faced a unique challenge - digitizing an extensive and critical archive, consisting of fragile and historically valuable files dating back to the 1800s. By integrating a Cloud IDP solution with the existing on-premises ECM solution, our partner CAPSYS CAPTURE ONLINE provided a streamlined, efficient, and respectful process to preserve the legacy of the region's legal and forensic past. 

MORE INFO →
image of a Triangle Package production facility

Manufacturing & Packaging

Triangle Package Machinery was confronted with the monumental task of modernizing over 70,000 analog aperture cards containing crucial engineering records dating back to the 1950s. IDT's multifaceted approach and Cloud-based solution delivered superior and seamless digital transformation, elevating operational efficiency and customer service.

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image of perrson gathered around table interacting with computers

Media, Marketing and Technology

In 2016 Omeda acquired Hallmark Data Systems and engaged Hallmark’s original consultant and solution provider, IDT, to assess, review and recommend a strategy to utilize the combined strengths of CAPSYS CAPTURE & OnBase software to improve daily operations and meet their evolving needs.

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image of man with cash placing in a wallet

Banking & Finance

Colonial Savings needed a newer and better solution to speed the processing of mortgages. The efficiency drag was costing the company time and money. IDT's services provided Colonial with the perfect solution—a new system that solved the very issue that was inhibiting Colonial's efficiency and profitability. 

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image of stethescope

Healthcare

St. Bernard wanted an efficient means to respond to regulatory and industry requirements related to personnel. Going digital was the answer. The technology solution recommended and implemented by IDT was just what the doctor ordered. 

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image of perrson gathered around table interacting with computers

Media, Marketing and Technology

In 2016 Omeda acquired Hallmark Data Systems and engaged Hallmark’s original consultant and solution provider, IDT, to assess, review and recommend a strategy to utilize the combined strengths of CAPSYS CAPTURE & OnBase software to improve daily operations and meet their evolving needs.

MORE INFO →
image of man with cash placing in a wallet

Banking & Finance

Colonial Savings needed a newer and better solution to speed the processing of mortgages. The efficiency drag was costing the company time and money. IDT's services provided Colonial with the perfect solution—a new system that solved the very issue that was inhibiting Colonial's efficiency and profitability. 

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image of stethescope

Healthcare

The Healthcare Navigation and Care Coordination industry represents a vital link in the healthcare chain, delivering a unique blend of compassion, precision, innovation, and personalized guidance.  By weaving together a human touch with technological expertise, they transformed the patient journey into an empathetic and coordinated experience.

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Testimonials

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"What has always set IDT apart is their ability to understand each organization’s unique needs and tailor solutions accordingly, rather than offering a one-size-fits-all approach.”


JIM GIO, CIO

TRIANGLE PACKAGE MACHINERY

"We have used IDT for many years and have been extremely satisfied with them! The personal support and technology was essential in keeping our imaging platform at optimal performance levels. They're one of a kind and I highly recommend them!”


SHERI WINKLER, VICE PRESIDENT

COLONIAL SAVINGS, F.A.

"I have worked with IDT for over 15 years at this point and they have been great! We consistently receive an excellent level of support from them and project implementation always goes smoothly. They have solved so many problems for us over the years. I can wholeheartedly recommend IDT.”


KASEY JOHNSON, IMAGING SYSTEMS ADMINISTRATOR

COLONIAL SAVINGS, F.A.

"Loved working with this Company on multiple big scanning projects! We received great communication through the whole process, the staff is wonderful to work with and made a huge project so smooth and easy and they are resonable on thier pricing!! Highly Recommended!! A+++”


MELISSA BAUER, RECORDS MANAGER

MCHENRY COUNTY GOVERNMENT

"The networked scanning solution IDT provided has allowed us to eliminate hand sorting and speed up survey processing, doubling our output, saving time and labor costs. Now we just open up the mail, put it in one pile, regardless of document size, and scan it!” 


LAURIE WOJTKOWSKI, DIRECTOR OF OPERATIONS

IPSOS

“After dissecting our workflows, IDT thought outside-the-box. They were spot-on with their recommendations, and delivered what they promised: a better tool, and a better process.”


BRYAN SWARTZ, SENIOR VICE PRESIDENT OF AUDIENCE OPERATIONS

OMEDA

"IDT has expertise we don’t have in-house. They provide what we ask for, and new ways to approach our specific issues. Moving to a Cloud ECM system ensures our documents are readily accessible, saves us money, and solves the Disaster Recovery concern.”


SEAN HANSEN, DIRECTOR FINANCIAL PLANNING & ANALYSIS

TEXTRON MARINE & LAND SYSTEMS

"Without content services from IDT, we would have had to hire 20 people just to mine and pull the documents and burn them on a CD or thumb drive. There’s no way we could have accomplished it and met our timeline for compliance."


MARCIA WILSON, VICE PRESIDENT OF IMAGING

COLONIAL SAVINGS

"Moving is very paper-intensive and our agents don’t get paid until the paperwork is processed. Expanding our document capture system with IDT allowed us to speed up agent payment, eliminate shipping costs, reduce central processing, and help increase agent loyalty and recruitment. It is a completely automated process and really gives us a leg up on our competitors."


RANDY VALENTINO, VP AND CTO

BEKINS VAN LINES