Paper Document Scanning, Conversion, and Document Digitization Services

Organizations often retain years of paper records that take up valuable space and make information harder to retrieve, share, and manage. Converting those records involves more than scanning pages. IDT combines professional document scanning, intelligent processing, indexing, quality control, and systems integration to turn physical and legacy records into secure, searchable information that can be organized, governed, and connected with the systems employees already use.

Streamline Your Business with Professional Document Conversion Services


Paper records can create unnecessary work when employees need to locate, share, or manage information across departments. IDT converts physical records into organized electronic files that are easier to retrieve and incorporate into existing processes. A structured conversion strategy can also reduce physical storage needs, strengthen information governance, and help organizations maintain more consistent control over business records.

Convert Paper Documents Into Searchable Digital Files

Scanning creates greater value when employees can search, retrieve, and use the information captured from paper. IDT combines document scanning with indexing, metadata creation, and Optical Character Recognition (OCR) to create searchable files based on project needs. Converted records can then be prepared for content management platforms, business applications, and downstream workflows.

TALK TO A DOCUMENT CONVERSION EXPERT

Comprehensive Paper Document Scanning and Digitization Services


IDT manages each stage of conversion, from document preparation and scanning through OCR, Intelligent Document Processing, indexing, quality assurance, and delivery. Unlike a traditional scanning service bureau that simply returns digital files, IDT can connect converted information with Enterprise Content Management, data conversion, systems integration, and workflow automation so it can be securely managed and used within existing business processes.

Document Scanning Services for Businesses of All Sizes

IDT works with enterprise and mid-market organizations on projects ranging from one-time backfile conversions to ongoing, high-volume scanning initiatives. Projects can include departmental records, large archives, and information originating across multiple locations, with planning based on volume, record types, security requirements, processing needs, and intended use.

Document Scanning & Media Conversion for Business Records and Files

Organizations often maintain information across paper archives, photographs, large-format documents, microforms, and other legacy media. IDT converts these materials into usable electronic formats while preserving the organization, indexing, and metadata needed for retrieval and ongoing management.

A person in a business suit holds a large, bundled stack of folded cardboard sheets.
Hands typing on a laptop with a digital overlay showing document checklists and progress bars.

Digital Document Capture and OCR Processing

Optical Character Recognition (OCR) converts printed or typed text within scanned images into machine-readable information. IDT can pair OCR with Intelligent Document Processing and CAPSYS AcuityAI to classify documents, extract relevant data, validate information, and prepare content for downstream systems and workflows.

Secure Document Indexing and Data Conversion

Accurate indexing connects scanned records with the information employees use to retrieve them. IDT can create metadata, classify documents, and extract selected data according to project requirements. When information must move between platforms, ETL and data conversion services can map, transform, validate, and migrate content and associated metadata into the target environment.

EXPLORE ETL | DATA CONVERSION EXPLORE RECORDS MANAGEMENT AND INFORMATION GOVERNANCE

Document Conversion Services for a Wide Range of Media


Business records stored on paper, photographs, microforms, and legacy media can become harder to access as storage formats and technology change. IDT converts these materials into current electronic formats based on the characteristics of the source material, desired output, indexing needs, and target system, helping organizations retain access to information that still has operational, historical, or regulatory value.

Documents, Photographs, and X-Rays

IDT converts business documents, photographs, negatives, slides, and X-rays into electronic files suited to current information management needs. Scanning methods are selected according to the source material, while quality-control procedures help maintain image usability and consistency throughout conversion.

EXPLORE DOCUMENT CONVERSION SERVICES

Larger-Format Documents and Books

Large-format and bound materials need scanning methods suited to their dimensions, condition, and physical characteristics. IDT converts blueprints, maps, engineering drawings, books, newspapers, and other large-format materials while maintaining image quality and organization.

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Outdated, Non-Digital Media Formats

Legacy media can become increasingly difficult to access as the hardware and software used to read older formats become obsolete. IDT converts legacy media into current file formats so organizations can retain access to historical and business information without continued dependence on aging storage technologies.

EXPLORE MEDIA CONVERSION SERVICES

Microfilm, Microfiche, and Aperture Cards

IDT converts microfilm, microfiche, and aperture cards into accessible electronic files that can be indexed and incorporated into current information management processes. This reduces reliance on specialized readers while making archival records more practical to retrieve and manage.

EXPLORE MICROFILM AND MICROFICHE CONVERSION

A Secure Document Conversion Process From Start to Finish


Quality-Controlled Scanning and Digital Processing

IDT incorporates quality control throughout the conversion process. Images can be reviewed for clarity and completeness, while indexing and processing results are checked against established project requirements. Exceptions can be identified and corrected before files move into the target environment.

Secure Document Handling and Compliance

IDT uses documented chain-of-custody procedures and barcode tracking to account for records throughout the conversion process, including when records are received, handled, processed, and returned or prepared for approved destruction.


Physical and electronic safeguards can include controlled access to records, secure storage and processing areas, surveillance, encryption of digital files, and secure transfer procedures. These controls help protect sensitive information while supporting information governance, privacy, retention, security, and compliance requirements.

Delivery Into Your Existing Document Management Systems

Converted records can be prepared for import into Enterprise Content Management platforms, Microsoft 365 SharePoint, line-of-business applications, and other repositories. IDT connects documents and associated metadata with the applications that need them, reducing manual handoffs and helping employees access information within established business processes.


Digitization makes legacy information accessible, while Enterprise Content Management provides the foundation to securely manage, govern, retrieve, and integrate that information. Intelligent Document Processing and AI can then help organizations understand and act on information previously locked in paper, microfilm, legacy media, and disconnected repositories. IDT supports this broader information-management strategy with Hyland OnBase, Hyland Content Innovation Cloud, CAPSYS CAPTURE, CAPSYS CAPTURE ONLINE, CAPSYS AcuityAI, and IoT Smart Connected Scanning.

Why Organizations Choose IDT for Document Digitization Services

Since 1992, IDT has helped enterprise and mid-market organizations convert, manage, secure, and automate business information. IDT combines scanning expertise with content management, information governance, Intelligent Document Processing, and systems integration so converted records remain secure, accessible, governed, and useful beyond the scanning project.

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Frequently Asked Questions About Document Scanning Services


  • What types of documents can IDT scan and digitize?

    IDT provides professional document scanning and digitization services for a wide variety of business records and media. We can convert standard paper documents, business records, photographs, X-rays, books, large-format documents, microfilm, microfiche, aperture cards, and other legacy media into secure digital files.

    Whether you have a few boxes of records or a large-scale backfile conversion project, IDT can develop a scanning strategy based on your document types, volume, indexing requirements, security needs, and desired digital format.

  • How much does document scanning cost?

    The cost of a document scanning project depends on several factors, including the number and condition of documents, document preparation requirements, scanning resolution, indexing requirements, OCR processing, file format, quality-control requirements, and final delivery method.

    Because every document conversion project is different, IDT evaluates your requirements and develops a project-specific approach and pricing model. Our goal is to provide a cost-effective solution while maintaining the image quality, accuracy, security, and accessibility your organization requires.

  • Can IDT handle large-volume or bulk document scanning projects?

    Yes. IDT specializes in high-volume document scanning and backfile conversion projects for commercial businesses, government agencies, healthcare organizations, educational institutions, financial services organizations, manufacturers, and other organizations with substantial document archives.

    Our document conversion process is designed to efficiently prepare, scan, index, quality-check, and deliver large quantities of records while maintaining document integrity and chain of custody throughout the project.

  • How does IDT protect our documents during the scanning process?

    Protecting your information is a critical part of IDT’s document scanning process. IDT uses barcode tracking and documented chain-of-custody procedures to track documents throughout the conversion process.


    Our secure facility incorporates physical and electronic safeguards, including controlled storage and surveillance. Digital information is also protected through encryption and appropriate security controls. These measures help protect the confidentiality and integrity of your organization’s records throughout the document conversion lifecycle.

  • What does “chain of custody” mean in the context of IDT’s document scanning services?

    Chain of custody refers to the documented process IDT uses to track and safeguard your documents from the time they are received through scanning, indexing, quality control, digital delivery, and final return or authorized destruction.


    IDT uses controlled processes, including barcode tracking, to maintain accountability for documents as they move through each stage of the conversion process. This helps ensure that your records are accounted for, handled only by authorized personnel, and protected throughout the entire scanning lifecycle.


    For organizations handling confidential, sensitive, or business-critical records, IDT’s chain-of-custody procedures provide an additional level of security, accountability, and confidence that your documents are protected while in our care.

  • Can scanned documents be made searchable with OCR?

    Yes. IDT can use Optical Character Recognition (OCR) to transform scanned document images into searchable digital content. OCR allows users to search for words and information contained within scanned documents rather than manually reviewing individual pages.


    For organizations requiring more advanced document processing, IDT can also incorporate AI-driven technologies such as CAPSYS AcuityAI™ to classify documents, extract important information, and help automate downstream business processes.

  • What digital file formats can IDT create?

    IDT can convert scanned documents into commonly used digital formats based on your organization’s requirements, including searchable PDF and image-based formats such as TIFF.


    The appropriate format depends on how the documents will ultimately be stored, searched, retrieved, shared, or imported into another system. IDT works with your organization to determine the appropriate file format, image quality, indexing structure, and delivery method for your project.

  • Can IDT index our scanned documents and import them into our existing document management system?

    Yes. IDT can capture indexing information and prepare scanned documents for import into Enterprise Content Management (ECM), document management, content services, and other line-of-business systems.


    Rather than simply delivering folders of scanned images, IDT can help organize documents using meaningful metadata such as customer number, employee name, invoice number, document type, date, or other information your organization uses to retrieve and manage records.

  • What happens to our original paper documents after scanning?

    Once your document scanning and quality-control process is complete, IDT can return the original documents to your organization or arrange for secure offsite shredding based on your requirements.


    The appropriate disposition process is established as part of the project so your organization knows how its physical records will be handled before, during, and after conversion.

  • Can we scan documents at our own locations instead of sending them to IDT?

    Yes. Organizations that prefer to keep documents at their own facilities can take advantage of IDT’s IoT Smart Connected Scanning solution.


    IoT Smart Connected Scanning enables documents to be captured at the point of origin and securely delivered into centralized business processes and document management systems. This approach can be particularly valuable for organizations with distributed offices, confidential records, or ongoing day-forward scanning requirements.

  • Why should we outsource document scanning instead of scanning documents ourselves?

    Organizations often underestimate the time, equipment, staffing, document preparation, indexing, quality control, security, and project management required for a large document scanning project.


    Outsourcing document scanning to IDT allows your employees to remain focused on their primary responsibilities while experienced document conversion professionals manage the scanning process. IDT can also help ensure consistent image quality, indexing accuracy, document tracking, security, and quality control throughout the project.


    For organizations with ongoing scanning requirements, IDT can also help determine whether centralized scanning, outsourced conversion, or IoT Smart Connected Scanning is the most appropriate long-term strategy.

Testimonials


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"What has always set IDT apart is their ability to understand each organization’s unique needs and tailor solutions accordingly, rather than offering a one-size-fits-all approach.”


JIM GIO, CIO

TRIANGLE PACKAGE MACHINERY

"We have used IDT for many years and have been extremely satisfied with them! The personal support and technology was essential in keeping our imaging platform at optimal performance levels. They're one of a kind and I highly recommend them!”


SHERI WINKLER, VICE PRESIDENT

COLONIAL SAVINGS, F.A.

"I have worked with IDT for over 15 years at this point and they have been great! We consistently receive an excellent level of support from them and project implementation always goes smoothly. They have solved so many problems for us over the years. I can wholeheartedly recommend IDT.”


KASEY JOHNSON, IMAGING SYSTEMS ADMINISTRATOR

COLONIAL SAVINGS, F.A.

"Loved working with this Company on multiple big scanning projects! We received great communication through the whole process, the staff is wonderful to work with and made a huge project so smooth and easy and they are resonable on thier pricing!! Highly Recommended!! A+++”


MELISSA BAUER, RECORDS MANAGER

MCHENRY COUNTY GOVERNMENT

"The networked scanning solution IDT provided has allowed us to eliminate hand sorting and speed up survey processing, doubling our output, saving time and labor costs. Now we just open up the mail, put it in one pile, regardless of document size, and scan it!” 


LAURIE WOJTKOWSKI, DIRECTOR OF OPERATIONS

IPSOS

“After dissecting our workflows, IDT thought outside-the-box. They were spot-on with their recommendations, and delivered what they promised: a better tool, and a better process.”


BRYAN SWARTZ, SENIOR VICE PRESIDENT OF AUDIENCE OPERATIONS

OMEDA

"IDT has expertise we don’t have in-house. They provide what we ask for, and new ways to approach our specific issues. Moving to a Cloud ECM system ensures our documents are readily accessible, saves us money, and solves the Disaster Recovery concern.”


SEAN HANSEN, DIRECTOR FINANCIAL PLANNING & ANALYSIS

TEXTRON MARINE & LAND SYSTEMS

"Without content services from IDT, we would have had to hire 20 people just to mine and pull the documents and burn them on a CD or thumb drive. There’s no way we could have accomplished it and met our timeline for compliance."


MARCIA WILSON, VICE PRESIDENT OF IMAGING

COLONIAL SAVINGS

"Moving is very paper-intensive and our agents don’t get paid until the paperwork is processed. Expanding our document capture system with IDT allowed us to speed up agent payment, eliminate shipping costs, reduce central processing, and help increase agent loyalty and recruitment. It is a completely automated process and really gives us a leg up on our competitors."


RANDY VALENTINO, VP AND CTO

BEKINS VAN LINES

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