CPG & Retail

Content Service Solutions

for CPG & Retail

Improve workflow processes plus data and document management needs. Achieve operational productivity and efficiency with content service solutions from IDT.


IDT provides a full range of ECM consulting, implementation services, and data management solutions for consumer packaged goods (CPG) businesses, direct store delivery and retail organizations.

Automate Your CPG & Retail Operations


Slow back-office workflow processes delay time-to-market for your products. Digitize your back-office processes so you can focus on being the leader in your marketplace. Get ahead of your competition with retail workflow automation and document management solutions from IDT.


Leverage our scalable case management, electronic forms, workflow and content service repositories to manage your organization’s content and drive your mission critical business processes needed achieve peak operational efficiency and compliance.

Your Guide to Intelligent Email, Fax and Attachment Capture


Intelligent Email, Fax and Attachment Capture can unlock hidden value from your vast document libraries. Discover how IDT assists with sales order processing, packaging slips, rebates, refunds, food safety initiatives, compliance documents and much more.


Download and read the CAPSYS CAPTURE Email Gateway Solution Brief!

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Eco-Friendly, IoT Smart Connected Scanning 


Not just Smart, but rather, BRILLIANT! 


IoT Smart Connected Scanning solutions powered by CAPSYS CAPTURE ONLINE from IDT delivers point-of-origin capture using innovative “Internet of Things” (IoT) technology making data and document capture easier than ever! In just under 5 minutes, you can deploy a full-featured data and document solution that captures all your various types of Consumer Packaged Goods and Retail documents and pushes them into your business processes through the convenience of a button-driven end-user experience.


Learn how IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE and a patented QR Code can unlock and boost your organization's overall business process efficiency by clicking here!


CPG & Retail Case Studies

Learn how a 100-year-old manufacturing firm for food-safe packaging turned to IDT for its Digital Transformation initiatives beginning with its product designs and engineering documents contained in paper and aperture card formats. 


Read the story here

HAVI Global Systems wished to reduce costs, create efficiency, provide disaster recovery and establish a higher level of customer service. IDT got to work to accomplish these goals and introduced a content and workflow management system with enterprise-wide capability to the organization.


Read the story here

Testimonials


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IDT has expertise we don’t have in-house. They provide what we ask for, and new ways to approach our specific issues. Moving to a Cloud ECM system ensures our documents are readily accessible, saves us money, and solves the Disaster Recovery concern.

SEAN HANSEN

DIRECTOR, FINANCIAL PLANNING & ANALYSIS, TEXTRON MARINE & LAND SYSTEMS

Latest Resources

IDT’s clients share our passion for results and it shows in their success. Learn more by reading our featured client results stories. Here you will find a collection of information and resources in the form of videos, events, white papers, Q&A, and have the opportunity to read and watch what our clients are saying about their ROI-driven Content Services solutions provided by Integrated Document Technologies, Inc. (IDT).

Hands typing on a laptop with glowing AI icon and floating digital documents in a modern office
26 May 2026
Discover the benefits of intelligent document processing, including efficiency, accuracy, and cost savings, and how it transforms business workflows.
Person typing on a keyboard with digital document management icons overlaid on a desk
21 May 2026
Learn document management best practices like version control, RBAC, workflow automation, and centralized storage for better efficiency.
Hands typing on a laptop, surrounded by floating, glowing digital document icons connected by thin, abstract lines.
3 April 2026
Explore top intelligent document processing use cases by industry. Learn how IDP improves accuracy, reduces costs, and automates document workflows.
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