CPG & Retail

Content Service Solutions

for CPG & Retail

Improve workflow processes plus data and document management needs. Achieve operational productivity and efficiency with content service solutions from IDT.

IDT provides a full range of ECM consulting, implementation services, and data management solutions for consumer packaged goods (CPG) businesses, direct store delivery and retail organizations.

Automate Your CPG & Retail Operations

Slow back-office workflow processes delay time-to-market for your products. Digitize your back-office processes so you can focus on being the leader in your marketplace. Get ahead of your competition with retail workflow automation and document management solutions from IDT.

Leverage our scalable case management, electronic forms, workflow and content service repositories to manage your organization’s content and drive your mission critical business processes needed achieve peak operational efficiency and compliance.

Your Guide to Intelligent Email, Fax and Attachment Capture

Intelligent Email, Fax and Attachment Capture can unlock hidden value from your vast document libraries. Discover how IDT assists with sales order processing, packaging slips, rebates, refunds, food safety initiatives, compliance documents and much more.

Download and read the CAPSYS CAPTURE Email Gateway Solution Brief!

image of IoT Smart Connected Scanner network appliance

Eco-Friendly, IoT Smart Connected Scanning

Not just Smart, but rather, BRILLIANT!

IoT Smart Connected Scanning solutions powered by CAPSYS CAPTURE ONLINE from IDT delivers point-of-origin capture using innovative “Internet of Things” (IoT) technology making data and document capture easier than ever! In just under 5 minutes, you can deploy a full-featured data and document solution that captures all your various types of Consumer Packaged Goods and Retail documents and pushes them into your business processes through the convenience of a button-driven end-user experience.

Learn how IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE and a patented QR Code can unlock and boost your organization's overall business process efficiency by clicking here!

CPG & Retail Case Studies

Learn how a 100-year-old manufacturing firm for food-safe packaging turned to IDT for its Digital Transformation initiatives beginning with its product designs and engineering documents contained in paper and aperture card formats.

Read the story here

HAVI Global Systems wished to reduce costs, create efficiency, provide disaster recovery and establish a higher level of customer service. IDT got to work to accomplish these goals and introduced a content and workflow management system with enterprise-wide capability to the organization.

Read the story here

Testimonials

"What has always set IDT apart is their ability to understand each organization’s unique needs and tailor solutions accordingly, rather than offering a one-size-fits-all approach.”

JIM GIO, CIO

TRIANGLE PACKAGE MACHINERY

"We have used IDT for many years and have been extremely satisfied with them! The personal support and technology was essential in keeping our imaging platform at optimal performance levels. They're one of a kind and I highly recommend them!”

SHERI WINKLER, VICE PRESIDENT

COLONIAL SAVINGS, F.A.

"I have worked with IDT for over 15 years at this point and they have been great! We consistently receive an excellent level of support from them and project implementation always goes smoothly. They have solved so many problems for us over the years. I can wholeheartedly recommend IDT.”

KASEY JOHNSON, IMAGING SYSTEMS ADMINISTRATOR

COLONIAL SAVINGS, F.A.

"Loved working with this Company on multiple big scanning projects! We received great communication through the whole process, the staff is wonderful to work with and made a huge project so smooth and easy and they are resonable on thier pricing!! Highly Recommended!! A+++”

MELISSA BAUER, RECORDS MANAGER

MCHENRY COUNTY GOVERNMENT

"The networked scanning solution IDT provided has allowed us to eliminate hand sorting and speed up survey processing, doubling our output, saving time and labor costs. Now we just open up the mail, put it in one pile, regardless of document size, and scan it!”

LAURIE WOJTKOWSKI, DIRECTOR OF OPERATIONS

IPSOS

“After dissecting our workflows, IDT thought outside-the-box. They were spot-on with their recommendations, and delivered what they promised: a better tool, and a better process.”

BRYAN SWARTZ, SENIOR VICE PRESIDENT OF AUDIENCE OPERATIONS

OMEDA

"IDT has expertise we don’t have in-house. They provide what we ask for, and new ways to approach our specific issues. Moving to a Cloud ECM system ensures our documents are readily accessible, saves us money, and solves the Disaster Recovery concern.”

SEAN HANSEN, DIRECTOR FINANCIAL PLANNING & ANALYSIS

TEXTRON MARINE & LAND SYSTEMS

"Without content services from IDT, we would have had to hire 20 people just to mine and pull the documents and burn them on a CD or thumb drive. There’s no way we could have accomplished it and met our timeline for compliance."

MARCIA WILSON, VICE PRESIDENT OF IMAGING

COLONIAL SAVINGS

"Moving is very paper-intensive and our agents don’t get paid until the paperwork is processed. Expanding our document capture system with IDT allowed us to speed up agent payment, eliminate shipping costs, reduce central processing, and help increase agent loyalty and recruitment. It is a completely automated process and really gives us a leg up on our competitors."

RANDY VALENTINO, VP AND CTO

BEKINS VAN LINES

Latest Resources

IDT’s clients share our passion for results and it shows in their success. Learn more by reading our featured client results stories. Here you will find a collection of information and resources in the form of videos, events, white papers, Q&A, and have the opportunity to read and watch what our clients are saying about their ROI-driven Content Services solutions provided by Integrated Document Technologies, Inc. (IDT).