Content Federation Service

Connect the Content You Already Have to the Hyland Content Innovation Cloud


Your organization’s most valuable information already exists — across OnBase, other enterprise content repositories, on-premises systems and cloud environments.


Hyland Content Federation Service™ (CFS) provides a secure, scalable way to connect existing content repositories to the Hyland Content Innovation Cloud™ (CIC) — without requiring that content to first be migrated or consolidated.


CFS provides the connection between the content you have today and the cloud-native, AI-powered capabilities available through the Content Innovation Cloud.


Keep your content where it belongs. Connect it to what’s next.

Talk to an IDT Hyland Expert

Meet Your Content Where It Is

Enterprise content is rarely stored in one place.


Organizations may have millions of documents and other forms of unstructured information residing across enterprise content repositories, on-premises infrastructure and cloud platforms.


Moving all of that information simply to take advantage of new technology can introduce significant cost, complexity and disruption.


Hyland Content Federation Service provides another approach.


CFS allows organizations to connect existing repositories directly to Content Innovation Cloud solutions while preserving their current infrastructure.


This provides a practical path for organizations to take advantage of modern cloud-native and AI-powered capabilities while allowing existing enterprise content to remain where it resides.

What Is Hyland Content Federation Service?

Hyland Content Federation Service is based upon data federation principles — a data integration approach that provides a unified way to interact with distributed information without requiring the underlying content to be physically moved, duplicated or consolidated.


CFS provides the connectivity between existing enterprise repositories and solutions within the Hyland Content Innovation Cloud.


With Content Federation Service, organizations can:


  • Connect existing repositories to Content Innovation Cloud solutions
  • Connect content residing on-premises or in the cloud
  • Preserve existing infrastructure and content investments
  • Make unstructured information accessible to modern AI-powered capabilities
  • Maintain existing authentication and authorization controls
  • Support security, governance and compliance objectives
  • Add or update connected systems as business requirements evolve


The result is a modern integration layer that helps organizations unlock more value from the enterprise content they already have.


Content Federation Service Goes Beyond Federated Search

The term “federation” has traditionally had a particular meaning within the content services industry.


Federated search generally refers to querying multiple repositories and presenting the resulting information through a common search experience.


Content Federation Service goes beyond traditional federated search.


CFS is based on data federation. Rather than functioning simply as a search application, it provides deeper integration between distributed enterprise content and the solutions that need to use that information.


Content remains within its existing repository while Content Federation Service provides the connection necessary for supported Content Innovation Cloud capabilities to work with that information.


CFS provides the connection. Content Innovation Cloud solutions provide the intelligence, automation and business capabilities.

Learn More About Hyland Content Federation Service

Want a closer look at the technology behind Content Federation Service?


Download the Hyland Content Federation Service Product Overview for additional information about key features, benefits, security and compliance capabilities, and common use cases.

Download the Hyland Content Federation Service Product Overview

Connect Existing Content to Content Innovation Cloud Solutions

The value of Content Federation Service becomes especially apparent when organizations want existing enterprise information to participate in new cloud-native and AI-powered applications.


CFS provides the connectivity that enables supported Content Innovation Cloud solutions to work with information maintained within existing enterprise repositories.


Hyland Automate

Connect enterprise content with cloud-native process automation to help incorporate information residing within established repositories into modern automated business processes.

Hyland Knowledge Discovery

Make connected enterprise information available to Knowledge Discovery, helping organizations use AI-powered capabilities to discover knowledge and insights contained within their content.

Hyland Intelligent Document Processing (IDP)

Connect enterprise content to intelligent document processing capabilities that transform unstructured information into structured, actionable data.

Content Intelligence and AI

CFS helps make unstructured enterprise information accessible to Content Innovation Cloud capabilities supporting knowledge discovery and enrichment, intelligent document processing, agent-based automation and generative AI.

As Hyland continues to expand the Content Innovation Cloud, CFS provides an important foundation for connecting existing enterprise information to these modern capabilities.

Connect Content Across Your Enterprise

Enterprise information can exist across numerous repositories and locations.


Content Federation Service provides organizations with a way to connect supported existing repositories — whether on-premises or in the cloud — directly to Content Innovation Cloud solutions without requiring re-platforming or migration simply to make that information available.


Depending upon your Hyland environment and currently supported connectors, this may include content maintained within platforms such as:


  • Hyland OnBase
  • Hyland Alfresco
  • Hyland Nuxeo
  • Hyland Perceptive Content
  • Microsoft SharePoint
  • Other repositories supported by Hyland


For existing OnBase customers, CFS presents a particularly compelling opportunity: extend the value of an established OnBase investment while creating a bridge to the next generation of Hyland cloud-native and AI-powered services.


Where Content Federation Service Makes Sense

Content Federation Service can play an important role in several common enterprise content scenarios.


  • Extend Existing OnBase Investments

    Organizations with significant investments in OnBase can connect existing content to supported Content Innovation Cloud solutions while preserving their current infrastructure.


    This provides a pathway for extending the value of OnBase into the next generation of Hyland capabilities.

  • Adopt Content Innovation Cloud Solutions

    The information needed by Automate, Knowledge Discovery, IDP and other Content Innovation Cloud capabilities may already exist within established enterprise repositories.


    CFS provides the connectivity that allows supported CIC solutions to interact with that content without requiring it to first be moved into another repository.

  • Securely Connect On-Premises Content to the Cloud

    Organizations may have operational, security, governance or compliance reasons for maintaining certain repositories on-premises.


    Content Federation Service supports secure, behind-the-firewall connectivity between supported on-premises repositories and cloud-native solutions, with connections initiated from within the customer’s environment.

  • Connect Distributed Enterprise Content

    Enterprise information frequently resides across multiple systems.


    CFS provides a standardized integration approach that allows supported Content Innovation Cloud solutions to interact with content distributed across connected repositories without physically consolidating that information.

  • Modernize Without Unnecessary Migration

    Moving large volumes of enterprise content can be expensive, time-consuming and disruptive.


    Content federation gives organizations another option: connect information where it resides and evaluate migration separately when there is a compelling business reason to move or consolidate that content.

Federate First. Migrate Selectively.

Not every modernization initiative needs to begin with a massive content migration.


Sometimes migration is absolutely the right strategy. Aging repositories may need to be retired. Infrastructure costs may need to be reduced. Systems may need to be consolidated.


But migration should be driven by business requirements — not simply by the need to use a new application.



Content Federation Service allows organizations to separate these decisions.


Connect

Connect supported enterprise repositories with the Hyland Content Innovation Cloud.

Modernize

Introduce cloud-native AI, content intelligence, intelligent document processing and automation capabilities.

Evaluate

Determine which repositories continue to provide business value and which may ultimately need to be consolidated, migrated or retired.

Migrate Selectively

Move content when there is a meaningful business, technology, compliance or economic reason for doing so.


Federate first. Migrate selectively. Modernize intelligently.


Security and Compliance by Design

Connecting enterprise content to cloud-native applications requires more than connectivity.


Security, governance and control matter.


Hyland Content Federation Service is designed to help organizations securely connect enterprise repositories to Content Innovation Cloud solutions while maintaining control over access to their information.


For on-premises connectivity, connections originate from within the customer’s environment, eliminating the need for public endpoints to the organization’s data sources.


CFS also honors existing authentication and authorization controls and can help organizations reinforce compliance and retention policies across connected repositories.


This approach can be particularly valuable for organizations operating in regulated and information-intensive industries such as:


  • Government
  • Healthcare
  • Financial services
  • Insurance
  • Manufacturing
  • Education
  • Legal services
  • Utilities and public services


IDT can help incorporate security, authentication, repository permissions, access controls, compliance requirements and information governance considerations into your overall federation architecture.

Extend the Value of the Systems You Already Own

Enterprise organizations have often invested years — sometimes decades — building content repositories, integrations, workflows and business applications.



Those investments still have value.


Content Federation Service creates an opportunity to modernize without assuming everything that came before must be replaced.


Organizations can preserve existing infrastructure while connecting enterprise content to newer AI-powered and cloud-native capabilities.


This can reduce the disruption associated with modernization while allowing organizations to move forward at a pace aligned with their business requirements.

IDT Hyland Content Federation Services

Integrated Document Technologies (IDT) can help organizations develop and implement that strategy.

  • Content Federation Readiness Assessment

    Evaluate existing repositories, content locations, integrations, security requirements and potential Content Innovation Cloud use cases.

  • CFS Architecture and Implementation

    Design and implement the Content Federation Service architecture required to connect supported repositories with appropriate CIC solutions.

  • OnBase Content Federation

    Organizations may have operational, security, governance or compliance reasons for maintaining certain repositories on-premises.


    Content Federation Service supports secure, behind-the-firewall connectivity between supported on-premises repositories and cloud-native solutions, with connections initiated from within the customer’s environment.

  • Content Innovation Cloud Strategy

    Identify opportunities to use Automate, Knowledge Discovery, IDP and other CIC capabilities with existing enterprise information.

  • Security and Access Planning

    Help align repository permissions, authentication, access controls and governance requirements with the federation architecture.

  • Content Migration and Consolidation

    When migration makes business sense, IDT can help organizations selectively migrate, consolidate or convert content from existing and legacy repositories.

  • Ongoing Hyland Services and Support

    As your Content Innovation Cloud environment evolves, IDT can help expand connections, introduce additional capabilities and optimize your enterprise content architecture.

Why IDT?

Integrated Document Technologies has helped organizations capture, manage, integrate, migrate and transform enterprise information for decades.


Our experience extends across the information lifecycle — from document capture and intelligent data extraction through workflow, enterprise content management, integration, migration, archival and AI-powered content solutions.


For existing OnBase customers in particular, IDT understands both sides of the equation:


The value of the content environment you already have — and the opportunity presented by the Hyland Content Innovation Cloud.


Content Federation Service provides a bridge between them.


IDT can help you determine how to use that bridge effectively.

Your Content Doesn’t Have to Move to Move Your Organization Forward

Your organization may already possess the information needed to automate processes, uncover knowledge and take advantage of the next generation of AI-powered content solutions.


That information doesn’t necessarily need to be moved first.


Hyland Content Federation Service connects the enterprise content you have today with the Content Innovation Cloud capabilities you want to use tomorrow.


IDT can help you build that connection.

Frequently Asked Questions

Integrated Document Technologies (IDT) can help organizations develop and implement that strategy.

  • Is Hyland Content Federation Service a federated search product?

    Content Federation Service goes beyond traditional federated search.


    Traditional federated search generally queries multiple repositories and combines the results into a common search experience.


    CFS is based on data federation principles, providing deeper integration between distributed enterprise content and supported Content Innovation Cloud solutions without requiring the underlying information to be physically moved or duplicated.

  • Does Content Federation Service require us to migrate our content?

    No. A fundamental benefit of CFS is the ability to connect existing repositories to supported Content Innovation Cloud solutions without requiring re-platforming or migration simply to make that content available.


    Organizations may still choose to migrate or consolidate content when there are other compelling business reasons for doing so.

  • How does CFS work with OnBase?

    Content Federation Service can connect existing OnBase content with supported solutions within the Hyland Content Innovation Cloud.


    This provides existing OnBase customers with a pathway to cloud-native and AI-powered Hyland capabilities while helping preserve the value of their current content infrastructure.

  • Can CFS connect on-premises repositories to cloud solutions?

    Identify opportunities to use Automate, Knowledge Discovery, IDP and other CIC capabilities with existing enterprise information.

  • How does CFS protect access to our content?

    Content Federation Service is designed to honor existing authentication and authorization while providing governance-aligned access controls for connected repositories.

  • What Content Innovation Cloud capabilities can benefit from CFS?

    Content Federation Service can support Content Innovation Cloud capabilities including knowledge discovery and enrichment, intelligent document processing, automation, agent-based automation and generative AI.

  • Does Content Federation Service replace OnBase?

    No.


    CFS can extend the value of an existing OnBase environment by connecting existing content with supported Content Innovation Cloud capabilities.

  • Should we federate or migrate our content?

    The answer depends upon the repository and your organization’s business requirements.

    Federation allows organizations to connect content without moving it simply to make it available to supported CIC solutions. 


    Migration or consolidation may still be appropriate when there are business, cost, governance or technology reasons for moving that information.


    IDT can help determine the appropriate strategy.


Federate first. Migrate selectively.


Testimonials


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"What has always set IDT apart is their ability to understand each organization’s unique needs and tailor solutions accordingly, rather than offering a one-size-fits-all approach.”


JIM GIO, CIO

TRIANGLE PACKAGE MACHINERY

"We have used IDT for many years and have been extremely satisfied with them! The personal support and technology was essential in keeping our imaging platform at optimal performance levels. They're one of a kind and I highly recommend them!”


SHERI WINKLER, VICE PRESIDENT

COLONIAL SAVINGS, F.A.

"I have worked with IDT for over 15 years at this point and they have been great! We consistently receive an excellent level of support from them and project implementation always goes smoothly. They have solved so many problems for us over the years. I can wholeheartedly recommend IDT.”


KASEY JOHNSON, IMAGING SYSTEMS ADMINISTRATOR

COLONIAL SAVINGS, F.A.

"Loved working with this Company on multiple big scanning projects! We received great communication through the whole process, the staff is wonderful to work with and made a huge project so smooth and easy and they are resonable on thier pricing!! Highly Recommended!! A+++”


MELISSA BAUER, RECORDS MANAGER

MCHENRY COUNTY GOVERNMENT

"The networked scanning solution IDT provided has allowed us to eliminate hand sorting and speed up survey processing, doubling our output, saving time and labor costs. Now we just open up the mail, put it in one pile, regardless of document size, and scan it!” 


LAURIE WOJTKOWSKI, DIRECTOR OF OPERATIONS

IPSOS

“After dissecting our workflows, IDT thought outside-the-box. They were spot-on with their recommendations, and delivered what they promised: a better tool, and a better process.”


BRYAN SWARTZ, SENIOR VICE PRESIDENT OF AUDIENCE OPERATIONS

OMEDA

"IDT has expertise we don’t have in-house. They provide what we ask for, and new ways to approach our specific issues. Moving to a Cloud ECM system ensures our documents are readily accessible, saves us money, and solves the Disaster Recovery concern.”


SEAN HANSEN, DIRECTOR FINANCIAL PLANNING & ANALYSIS

TEXTRON MARINE & LAND SYSTEMS

"Without content services from IDT, we would have had to hire 20 people just to mine and pull the documents and burn them on a CD or thumb drive. There’s no way we could have accomplished it and met our timeline for compliance."


MARCIA WILSON, VICE PRESIDENT OF IMAGING

COLONIAL SAVINGS

"Moving is very paper-intensive and our agents don’t get paid until the paperwork is processed. Expanding our document capture system with IDT allowed us to speed up agent payment, eliminate shipping costs, reduce central processing, and help increase agent loyalty and recruitment. It is a completely automated process and really gives us a leg up on our competitors."


RANDY VALENTINO, VP AND CTO

BEKINS VAN LINES

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