Hyland Content Portal
Revolutionize your Digital Transformation with Hyland Content Portal
Reduce manual processes and increases efficiencies by decreasing paper-based approaches and time-consuming searches for information in government, higher education, and accounts payable departments. IDT's partnership with Hyland and Jadu provides an integrated portal solution that delivers exceptional digital services for all the stakeholders important to your organization. With a modern, public-facing portal experience, seamlessly connect to the OnBase enterprise content services platform and revolutionize your online processes while simultaneously enhancing engagement.
Key Advantages
Enhance efficiencies, improve engagement and increase your Return on Investment.
Foster a Culture of Teamwork and Collaboration
Content Portal for human resources
Digital transformation empowers Human Resource (HR) departments to operate more efficiently, provide a better experience for employees, ensure compliance, and leverage data for strategic decision-making. This not only improves operational effectiveness but also supports the organization’s overall success. With physical offices potentially reducing their hours and remote work becoming more common, delivering seamless digital services has never been more crucial.
IDT's collaboration with Hyland and Jadu introduces a cutting-edge solution to transform how HR services are implemented. Our integrated portal allows internal HR personnel to manage employee files however they may need to. The Hyland Content Portal, powered by Jadu Central, offers a modern, user-friendly experience that seamlessly connects to our content services platform, providing a streamlined process for tasks like recruiting and onboarding, policies and procedures, and overall employee file management.
Ideal use cases for human resource applications include:
- Recruiting and selection
- Employee onboarding
- Crisis and incident management
- Employee file management
- Policies and procedures
- Employee separation
Enhance Efficiencies for Constituents and Staff Alike
Content Portal for Government
Our world has undergone a digital transformation, prioritizing virtual interactions and digital-first approaches. Traditional methods such as mailing paper-based applications, visiting agency locations in person and relying on emailed PDF forms have proven to be slow and inefficient, hampering the processing of important documents. With the potential for physical offices to reduce hours of operation and workforces to continue remote operations, the delivery of seamless digital services has become paramount to ensure uninterrupted service to constituents.
IDT's partnership with Hyland and Jadu presents an integrated portal solution that revolutionizes the delivery of exceptional digital services, empowering citizens to effortlessly self-service from any location using their mobile, tablet or desktop devices. Through the Hyland Content Portal powered by Jadu Central, a modern public-facing portal experience seamlessly connects to our content services platform, enabling online forms, document upload and tracking, payment processing, case management and workflow capabilities. This robust solution empowers your agency to provide innovative and improved online services to end users while enhancing engagement.
Constituents have the convenience of interacting with your agency online for a wide range of use cases that can be managed with forms or case management. Whether it’s submitting public assistance applications, making public records requests or applying for licenses, constituents can access and submit documents whenever and wherever they need to. This streamlined process reduces manual efforts, increases operational efficiencies and extends the value of your existing technology investments, enabling your agency to deliver efficient and user-centric digital experiences to constituents.
Ideal use cases for government applications include:
- Public assistance applications and public records requests
- Business/professional licenses applications and simple permits
- General requests such as property assessment appeals, complaints or investigations
- Vendor/supplier portal, accounts payable and payment processing
Reform Digital Service Delivery for Staff and Students
Content Portal for Higher Education
In today’s digital-first and increasingly virtual world, traditional methods of handling paper-based applications and forms prove slow and inefficient. The current global healthcare situation further highlights the need to deliver seamless digital services, especially when faculty, staff and students may be located off-campus.
Recognizing this crucial need, IDT's partnership with Hyland and Jadu provides an integrated portal solution that enables exceptional digital services, empowering students and families to self-service from any location using their mobile, tablet or desktop devices. With a modern, public-facing portal experience, the Hyland Content Portal powered by Jadu Central seamlessly connects to Hyland’s OnBase enterprise content services platform, revolutionizing online processes and enhancing engagement.
Students benefit from multiple use cases, including admissions and financial aid applications, academic records requests and more that can be managed with forms or case management. Students can easily interact online with your institution to access or submit documents whenever and wherever they need to, reducing manual processes and increasing efficiencies while extending the value of your existing technology investments.
Ideal use cases for higher education includes:
- Admissions applications and forms
- Financial aid applications, forms and awards information
- Transcript and academic records requests
- Vendor/supplier portal and accounts payable
Improve Employee Engagement with Integrated Self-service
Content Portal for Accounts payable
The dynamics of work environments are constantly evolving, compelling organizations to adopt a digital-first approach in an era of increasingly virtual workforces. For accounts payable (AP) departments, relying on outdated practices such as mailing paper-based applications, visiting agency locations in person and resorting to email-based PDF forms significantly hampers processing speed and creates inefficiencies. In certain circumstances, such as natural disasters or global pandemics, the possibility of physical offices remaining closed for extended periods and organizations implementing remote work policies becomes a reality. Consequently, the importance of delivering seamless digital services to customers has never been more critical to ensure uninterrupted service.
Through IDT's partnership with Hyland and Jadu, organizations can leverage an integrated portal solution to provide exceptional digital services, granting employees access to critical resources from anywhere using their mobile, tablet or desktop devices. With a contemporary portal experience, the Hyland Content Portal powered by Jadu Central seamlessly integrates with Hyland’s OnBase enterprise content services platform, enabling online forms, document upload and tracking, payment processing, case management and workflow functionalities. This powerful combination empowers your organization to deliver new and enhanced online services to end users while simultaneously boosting engagement.
Customers can now interact with your organization online for various AP-related needs, including inquiries and access to financial documents such as payment records. Partners and vendors can conveniently access and submit documents whenever and wherever they need to, thereby reducing manual processes, increasing operational efficiencies and optimizing the value of your existing technology investments.
Ideal use cases for AP applications include:
- Online approvals, regardless of location
- Ability to quickly retrieve AP documents, like invoices, POs and shipping documents
- Improves relationships with vendors via an interactive portal
- Digital invoice capture and data entry, accounts payable and payment processing
Testimonials
Moving is very paper-intensive and our agents don’t get paid until the paperwork is processed. Expanding our document capture system with IDT allowed us to speed up agent payment, eliminate shipping costs, reduce central processing, and help increase agent loyalty and recruitment. It is a completely automated process and really gives us a leg up on our competitors.