Extend the Power of OnBase with Hyland Content Portal

Create Better Digital Experiences for Everyone You Serve

Deliver Secure, Modern Digital Self-Service Experiences

Hyland Content Portal integrates with the Hyland OnBase enterprise content services platform, connecting your external digital experience with the documents, information, workflows and business processes managed within OnBase.


Instead of creating disconnected online services that require additional manual processing behind the scenes, organizations can extend existing OnBase capabilities through a modern digital front door. Information and documents submitted through Hyland Content Portal can become part of established OnBase processes and workflows, helping reduce manual intervention, accelerate processing and improve access to information.


The result is a seamless connection between the people your organization serves and the content and processes that power your operations.

One Portal. Multiple Possibilities.

Hyland Content Portal can support a wide range of digital self-service initiatives across your organization, including:


  • Human Resources — Empower employees and job candidates with secure self-service access to HR forms, documents and information while streamlining onboarding, employee requests and other document-driven HR processes.
  • Government — Provide constituents with convenient online access to forms, documents, requests and government services.
  • Higher Education — Create digital experiences that make it easier for students, faculty and staff to submit information, access documents and interact with institutional processes.
  • Accounts Payable — Give vendors, business partners and AP teams secure access to invoice, payment and supporting document processes while reducing manual inquiries and document handling.


By extending your existing OnBase investment with Hyland Content Portal, your organization can modernize service delivery, reduce dependence on paper and email, improve operational efficiency and provide a better digital experience — without abandoning the content, workflows and business processes you already rely on.

Key Advantages

Extend the value of your OnBase investment with secure digital self-service that improves access, streamlines processes and creates better experiences for the people your organization serves.

  • Secure, On-Demand Access

    Provides secured, 24/7 access to information stored in Hyland’s OnBase content services platform.

  • Flexible Across Your Organization

    Drives user experiences across areas, from human resources, government and higher education to self-service accounts payable portals

  • Faster Service. Better Experiences.

    Enables direct, online access at the front end of your business processes to reduce calls and wait times.

  • Maximize Your OnBase Investment

    Extend the content, workflows and business processes you already manage in OnBase through a modern, intuitive digital experience.

  • Anytime, Anywhere Self-Service

    Empower users to securely submit information, access documents, track requests and interact with your organization from desktop, tablet or mobile devices.

Transform Human Resources with Secure Employee Self-Service

Hyland Content Portal for Human Resources

Human Resources departments manage some of an organization’s most important and sensitive information while supporting employees throughout their entire lifecycle — from recruiting and onboarding through ongoing employment and separation. Paper-based processes, emailed forms, disconnected systems and manual requests for information can create unnecessary administrative work, slow response times and make it more difficult for HR teams to deliver the level of service employees expect.


Hyland Content Portal extends the power of Hyland OnBase with a secure, intuitive digital experience that connects employees, job candidates and HR professionals with the documents, information and processes they need.


Employees and authorized users can securely submit forms and documents, access information and interact with HR processes online, while OnBase manages the associated content, workflows and records behind the scenes. The result is a more efficient HR operation that reduces manual processes, improves access to information and creates a better experience throughout the employee lifecycle.

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    • Streamline HR Processes

      Digitize document-driven HR processes and reduce reliance on paper, email and manual handling. From recruiting and onboarding to employee changes and separation, Hyland Content Portal provides a convenient digital entry point into HR processes managed through OnBase.

    image of woman holding bound documents in a binder

    • Simplify Employee File Management

      Provide authorized HR personnel with fast, secure access to employee documents and information maintained within OnBase. Centralized employee records can improve visibility, help identify missing documentation and support consistent document retention practices and compliance requirements.

    • Enhance the Employee Experience

      Give employees convenient self-service access to HR forms, documents, policies and other information from virtually anywhere. By reducing routine requests and making information easier to access, HR teams can improve service while spending less time responding to administrative inquiries.

    Support the Entire Employee Lifecycle

    Create a consistent digital experience from a candidate’s first interaction with your organization through onboarding, ongoing employment and eventual separation. Hyland Content Portal helps connect employees and HR personnel to the information and processes they need at every stage.


    Ideal Human Resources Use Cases

    • Recruiting and candidate document submission
    • New employee onboarding
    • Employee forms and document submission
    • Employee file management
    • Policies and procedures
    • Employee self-service
    • Employee changes and requests
    • Compliance and records management
    • Crisis and incident documentation
    • Employee separation and offboarding

    Transform Government Services with Digital Self-Service

    Hyland Content Portal for Government

    Government agencies are expected to provide convenient, accessible digital services while managing growing demands on staff and resources. Yet paper applications, emailed forms, in-person visits and manual requests for information can create unnecessary delays, increase administrative workloads and make it more difficult for constituents to access the services they need.


    Hyland Content Portal extends the power of Hyland OnBase with a secure, intuitive digital experience that connects constituents with government information, documents and services online — from virtually anywhere and on any device.

    

    Constituents can complete online forms, securely submit documents, access information, track requests and interact with agency processes through a modern digital experience, while OnBase manages the associated content, cases, workflows and records behind the scenes. The result is more efficient service delivery, reduced administrative effort and a better experience for both constituents and agency staff.

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    • Reduce manual processes

      Replace paper forms, emailed documents and repetitive administrative tasks with streamlined digital processes. Information and documents submitted through Hyland Content Portal can become part of established OnBase workflows, reducing manual handling and helping agency staff process requests more efficiently.

    • Improve the Constituent Experience

      Give constituents convenient, 24/7 access to government services through a secure online experience. Constituents can complete forms, submit supporting documents, access information and track the status of requests without unnecessary phone calls, emails or visits to agency offices.

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    • Accelerate Service Delivery

      Connect constituent submissions directly with the content, case management and workflow processes managed within OnBase. By reducing manual handoffs and providing staff with faster access to the information they need, agencies can respond to requests and deliver services more efficiently.

    Extend the Value of Your OnBase Investment

    Expand the value of your existing Hyland OnBase environment by extending content, workflow, case management and process capabilities directly to the constituents your agency serves. Hyland Content Portal provides a modern digital front door while leveraging the OnBase technology and business processes already operating behind the scenes.


    Serve Constituents Anytime, Anywhere

    From public records requests and assistance applications to licenses, permits and property-related requests, Hyland Content Portal gives constituents a convenient way to interact with your agency online. Forms, supporting documents and requests can be submitted digitally and incorporated directly into established agency processes, helping reduce administrative effort while improving accessibility and service delivery.


    Ideal Government Use Cases

    • Public assistance applications
    • Public records and FOIA requests
    • Business and professional license applications
    • Permits and supporting documentation
    • Property assessment appeals
    • Complaints, investigations and general service requests
    • Constituent document submission
    • Case and request status tracking
    • Vendor and supplier self-service
    • Accounts payable and payment processing


    Transform the Student Experience with Digital Self-Service

    Hyland Content Portal Higher Education

    Colleges and universities are expected to provide students with convenient digital access to information and services throughout their academic journey. Yet paper forms, emailed documents, disconnected processes and manual requests for information can create delays for students while increasing administrative workloads for faculty and staff.


    Hyland Content Portal extends the power of Hyland OnBase with a secure, intuitive digital experience that connects students, families, faculty and staff with the information, documents and services they need — from virtually anywhere and on any device.

    

    Students and other authorized users can complete online forms, securely submit documents, access information, track requests and interact with institutional processes through a modern digital experience, while OnBase manages the associated content, cases, workflows and records behind the scenes. The result is more efficient service delivery, reduced administrative effort and a better experience throughout the student journey.

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    • Reduce manual processes

      Replace paper forms, emailed documents and repetitive administrative tasks with streamlined digital processes. Information and documents submitted through Hyland Content Portal can become part of established OnBase workflows, reducing manual handling and helping faculty and staff process student requests more efficiently.

    image of kids with backpacks going to school

    • Enhance the Student Experience

      Give students convenient, 24/7 access to institutional services through a secure online experience. Students can complete forms, submit supporting documentation, access information and track the status of requests without unnecessary phone calls, emails or visits to administrative offices.

    image of money being placed into piggy bank by a person

    • Accelerate Student Services

      Connect student submissions directly with the content, case management and workflow processes managed within OnBase. By reducing manual handoffs and providing staff with faster access to the information they need, institutions can respond to requests more efficiently and provide students with greater visibility throughout the process.

    Extend the Value of Your OnBase Investment

    Expand the value of your existing Hyland OnBase environment by extending content, workflow, case management and process capabilities directly to students, families, faculty and staff. Hyland Content Portal provides a modern digital front door while leveraging the OnBase technology and business processes already operating behind the scenes.


    Support the Entire Student Journey

    From admissions and financial aid to academic records and student services, Hyland Content Portal provides a convenient way for students to interact with your institution online. Forms, supporting documents and requests can be submitted digitally and incorporated directly into established institutional processes, helping reduce administrative effort while improving access to services and information.


    Ideal Higher Education Use Cases

    • Admissions applications and supporting documentation
    • Financial aid applications and forms
    • Financial aid award information
    • Transcript and academic records requests
    • Student forms and document submission
    • Enrollment and registration documentation
    • Student records management
    • Student service requests
    • Request and application status tracking
    • Faculty and staff forms and document submission
    • Vendor and supplier self-service
    • Accounts payable and payment processing


    Modernize Accounts Payable with Secure Self-Service

    Hyland Content Portal for Accounts payable

    Give vendors and AP teams secure, 24/7 access to the documents, information and services they need.

    Through IDT’s partnership with Hyland, organizations can extend their existing Hyland OnBase investment with Hyland Content Portal, delivering a secure, intuitive self-service experience for accounts payable teams, vendors and business partners.


    Hyland Content Portal integrates with the OnBase enterprise content services platform to provide online forms, secure document submission and upload, information retrieval, status tracking, payment processing, case management and workflow capabilities.


    The result is a modern digital front door to your accounts payable operation — enabling vendors and authorized users to interact with your organization online while OnBase securely manages the documents, data, processes and workflows behind the scenes.

    • Reduce manual processes

      Give vendors and business partners the ability to securely submit invoices and supporting documentation electronically, reducing reliance on paper, email attachments and manual document handling. Information submitted through the portal can be incorporated directly into established OnBase workflows, helping eliminate redundant steps and accelerate AP processing.

    image of perrson gathered around table interacting with computers

    • Increase AP Productivity

      Reduce routine calls and emails to accounts payable by providing authorized users with self-service access to invoices, purchase orders, payment information and other AP-related documents. Greater visibility allows AP personnel to spend less time responding to status inquiries and more time resolving exceptions and performing higher-value activities.

    image of computer with calculator and cash and spreadsheets

    • Improve the Vendor Experience

      Provide vendors with a convenient, centralized destination for submitting documents, accessing information and interacting with your organization. A secure self-service portal improves transparency, facilitates faster communication and helps strengthen vendor relationships by providing greater visibility throughout the AP process.

    Extend the Value of Your OnBase Investment


    Organizations already using Hyland OnBase can extend their existing content, workflow and process automation capabilities directly to vendors, employees and other authorized users. Hyland Content Portal creates a modern web experience without requiring organizations to replace the systems and processes they already depend on.

    Ideal Accounts Payable Use Cases

    • Online invoice and document submission from virtually any location or device
    • Secure vendor self-service access to invoice and payment information
    • Online approvals for authorized users regardless of location
    • Fast retrieval of invoices, purchase orders, shipping documents and supporting records
    • Invoice and payment status inquiries without requiring AP staff intervention
    • Digital capture of invoices and supporting documentation
    • Integration with established OnBase AP workflows and business processes
    • Improved communication and collaboration with vendors and business partners
    • Reduced manual data entry, document handling, emails and phone inquiries
    • Greater return on existing Hyland OnBase technology investments


    Transform Accounts Payable into a Digital Self-Service Experience


    IDT can help your organization extend Hyland OnBase beyond the traditional enterprise environment and deliver a secure, modern digital experience for your accounts payable team, vendors and business partners. By combining Hyland Content Portal, Jadu Central and OnBase, IDT can help you streamline AP processes, improve visibility and create a more efficient way to do business.


    Testimonials

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    "What has always set IDT apart is their ability to understand each organization’s unique needs and tailor solutions accordingly, rather than offering a one-size-fits-all approach.”


    JIM GIO, CIO

    TRIANGLE PACKAGE MACHINERY

    "We have used IDT for many years and have been extremely satisfied with them! The personal support and technology was essential in keeping our imaging platform at optimal performance levels. They're one of a kind and I highly recommend them!”


    SHERI WINKLER, VICE PRESIDENT

    COLONIAL SAVINGS, F.A.

    "I have worked with IDT for over 15 years at this point and they have been great! We consistently receive an excellent level of support from them and project implementation always goes smoothly. They have solved so many problems for us over the years. I can wholeheartedly recommend IDT.”


    KASEY JOHNSON, IMAGING SYSTEMS ADMINISTRATOR

    COLONIAL SAVINGS, F.A.

    "Loved working with this Company on multiple big scanning projects! We received great communication through the whole process, the staff is wonderful to work with and made a huge project so smooth and easy and they are resonable on thier pricing!! Highly Recommended!! A+++”


    MELISSA BAUER, RECORDS MANAGER

    MCHENRY COUNTY GOVERNMENT

    "The networked scanning solution IDT provided has allowed us to eliminate hand sorting and speed up survey processing, doubling our output, saving time and labor costs. Now we just open up the mail, put it in one pile, regardless of document size, and scan it!” 


    LAURIE WOJTKOWSKI, DIRECTOR OF OPERATIONS

    IPSOS

    “After dissecting our workflows, IDT thought outside-the-box. They were spot-on with their recommendations, and delivered what they promised: a better tool, and a better process.”


    BRYAN SWARTZ, SENIOR VICE PRESIDENT OF AUDIENCE OPERATIONS

    OMEDA

    "IDT has expertise we don’t have in-house. They provide what we ask for, and new ways to approach our specific issues. Moving to a Cloud ECM system ensures our documents are readily accessible, saves us money, and solves the Disaster Recovery concern.”


    SEAN HANSEN, DIRECTOR FINANCIAL PLANNING & ANALYSIS

    TEXTRON MARINE & LAND SYSTEMS

    "Without content services from IDT, we would have had to hire 20 people just to mine and pull the documents and burn them on a CD or thumb drive. There’s no way we could have accomplished it and met our timeline for compliance."


    MARCIA WILSON, VICE PRESIDENT OF IMAGING

    COLONIAL SAVINGS

    "Moving is very paper-intensive and our agents don’t get paid until the paperwork is processed. Expanding our document capture system with IDT allowed us to speed up agent payment, eliminate shipping costs, reduce central processing, and help increase agent loyalty and recruitment. It is a completely automated process and really gives us a leg up on our competitors."


    RANDY VALENTINO, VP AND CTO

    BEKINS VAN LINES