Government

Content Service Solutions

for Government

IDT’s 21st Century Enterprise Content Management services help every level of our government agencies — federal, state, and local — meet today’s need for simplified, streamlined digital government services.

Four Key Priorities for a Modern Government

Information Governance and Records Management

Automate the agency’s records life cycle from receipt to retention and disposition and meet compliance requirements.

Cloud and Legacy App Modernization 

Leverage low-code/no-code app development to modernize operations and outdated legacy systems.

Digitization and Workflow Process Automation

Digitally transform document capture and workflows to reduce manual processes and enable 24/7 information access.

Employee and Citizen Engagement

Move documents and processes online to enhance experiences and satisfaction for all stakeholders.

Automation | Transformation | Modernization

IDT offers proven enterprise content management solutions for each agency and department of government, helping each meet today’s challenges of smaller budgets and staffs while laying the foundation for simplified, efficient and mobile government information technology. Our content service offerings are in direct alignment with the White House's six concrete goals:

  • Modernizing IT to increase productivity and security
  • Creating a 21st century framework for data that drives efficiency, accountability, and transparency
  • Developing a workforce for the 21st century
  • Improving the customer experience with federal services
  • Shifting from low-value to high-value work
  • Improving the efficiency and effectiveness of administrative services across government

Explore IDT’s Optimized Government Solutions

Agency & Department Solutions

Application Integrations

  • Accela
  • Harris Govern
  • Cityworks
  • ESRI ArcGIS
  • Microsoft Dynamics
  • Lawson
  • PeopleSoft
  • Tempest Prospero
  • SAP

Applications & Solutions

Government Case Studies

IDT helps the Will County Recorder’s Office increase their productivity and live up to their mission of providing outstanding customer service and excellence in maintaining and preserving the County’s land records.


Read the story here

IDT's implemented document management system improves access and saves time for Village of Arlington Heights Police Department.



Read the story here

Testimonials

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"What has always set IDT apart is their ability to understand each organization’s unique needs and tailor solutions accordingly, rather than offering a one-size-fits-all approach.”


JIM GIO, CIO

TRIANGLE PACKAGE MACHINERY

"We have used IDT for many years and have been extremely satisfied with them! The personal support and technology was essential in keeping our imaging platform at optimal performance levels. They're one of a kind and I highly recommend them!”


SHERI WINKLER, VICE PRESIDENT

COLONIAL SAVINGS, F.A.

"I have worked with IDT for over 15 years at this point and they have been great! We consistently receive an excellent level of support from them and project implementation always goes smoothly. They have solved so many problems for us over the years. I can wholeheartedly recommend IDT.”


KASEY JOHNSON, IMAGING SYSTEMS ADMINISTRATOR

COLONIAL SAVINGS, F.A.

"Loved working with this Company on multiple big scanning projects! We received great communication through the whole process, the staff is wonderful to work with and made a huge project so smooth and easy and they are resonable on thier pricing!! Highly Recommended!! A+++”


MELISSA BAUER, RECORDS MANAGER

MCHENRY COUNTY GOVERNMENT

"The networked scanning solution IDT provided has allowed us to eliminate hand sorting and speed up survey processing, doubling our output, saving time and labor costs. Now we just open up the mail, put it in one pile, regardless of document size, and scan it!” 


LAURIE WOJTKOWSKI, DIRECTOR OF OPERATIONS

IPSOS

“After dissecting our workflows, IDT thought outside-the-box. They were spot-on with their recommendations, and delivered what they promised: a better tool, and a better process.”


BRYAN SWARTZ, SENIOR VICE PRESIDENT OF AUDIENCE OPERATIONS

OMEDA

"IDT has expertise we don’t have in-house. They provide what we ask for, and new ways to approach our specific issues. Moving to a Cloud ECM system ensures our documents are readily accessible, saves us money, and solves the Disaster Recovery concern.”


SEAN HANSEN, DIRECTOR FINANCIAL PLANNING & ANALYSIS

TEXTRON MARINE & LAND SYSTEMS

"Without content services from IDT, we would have had to hire 20 people just to mine and pull the documents and burn them on a CD or thumb drive. There’s no way we could have accomplished it and met our timeline for compliance."


MARCIA WILSON, VICE PRESIDENT OF IMAGING

COLONIAL SAVINGS

"Moving is very paper-intensive and our agents don’t get paid until the paperwork is processed. Expanding our document capture system with IDT allowed us to speed up agent payment, eliminate shipping costs, reduce central processing, and help increase agent loyalty and recruitment. It is a completely automated process and really gives us a leg up on our competitors."


RANDY VALENTINO, VP AND CTO

BEKINS VAN LINES

Latest Resources

IDT’s clients share our passion for results and it shows in their success. Learn more by reading our featured client results stories. Here you will find a collection of information and resources in the form of videos, events, white papers, Q&A, and have the opportunity to read and watch what our clients are saying about their ROI-driven Content Services solutions provided by Integrated Document Technologies, Inc. (IDT).

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