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What would you like to know more about? Chances are you’ll find something that piques your interest in the white papers, articles, and multi-media segments below related to the Content Services, ECM, Global Messaging/Faxing/SMS, and Information Management marketplaces.


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16 Oct, 2023
One Smart Solution to Help HR Transform from Administrator to Strategic Partner
by Paul Szemplinski 20 Aug, 2023
In today's fast-paced world, the efficiency of document management plays a crucial role in the success of businesses and organizations. Traditional document scanning methods are not only time-consuming but also prone to errors and inefficiencies. Enter CAPSYS, a pioneer in leveraging IoT (Internet of Things) technology to revolutionize the way we approach document scanning and management. In this blog post, we'll delve into the exciting world of IoT-powered document scanning and explore how CAPSYS is leading the way in transforming this essential business process. The Power of IoT in Document Management The IoT has permeated various industries, transforming the way we interact with technology and data. In the realm of document management, IoT technology has brought about a seismic shift in how documents are captured, processed, and utilized. IoT-enabled document scanning solutions, such as those offered by CAPSYS, combine cutting-edge hardware and intelligent software to streamline and enhance document management processes. Real-time Connectivity: Traditional document scanning methods often require manual intervention, leading to delays and potential errors. With IoT technology, devices can be interconnected in real-time, allowing for instant data transfer, updates, and notifications. CAPSYS leverages this connectivity to provide a seamless and efficient document scanning experience. Remote Accessibility: IoT-enabled document scanners can be remotely accessed and controlled, making it possible for employees to initiate scanning processes from various locations. This is particularly beneficial in today's remote and hybrid work environments, where access to physical scanners may be limited. Enhanced Data Accuracy: CAPSYS employs advanced data capture technologies, including Optical Character Recognition (OCR) and Intelligent Character Recognition (ICR), which utilize machine learning algorithms to accurately extract and interpret data from scanned documents. This significantly reduces the chances of human errors and data inconsistencies. Automated Workflows: One of the standout features of IoT-powered document scanning from CAPSYS is the ability to create automated workflows. These workflows can be customized to match the unique requirements of an organization, ensuring that documents are routed to the appropriate departments, individuals, or storage locations automatically. Scalability and Integration: As businesses grow, their document management needs to evolve as well. IoT technology allows CAPSYS to create scalable solutions that can seamlessly integrate with existing software and systems, adapting to the changing needs of organizations without disruption. Security and Compliance: IoT-enabled document scanning solutions prioritize security and compliance. CAPSYS incorporates robust encryption, access controls, and audit trails to safeguard sensitive information and ensure adherence to industry regulations. Environmental Impact: By digitizing documents and reducing the need for physical storage, IoT-powered document scanning contributes to eco-friendly practices and the reduction of paper waste. The CAPSYS Advantage CAPSYS has emerged as a frontrunner in the realm of IoT-powered document scanning solutions. We have taken an innovative approach to leveraging IoT technology in document management has led to numerous benefits for businesses and organizations of all sizes: Streamlined Processes: CAPSYS solutions reduce manual tasks and accelerate document processing, leading to improved operational efficiency.  Cost Savings: By automating workflows and minimizing errors, businesses can achieve significant cost savings in terms of time, resources, and potential legal penalties. IoT Smart Connected Scanning demonstrates a 40-65% cost savings over traditional, MFP, TWAIN-based document capture. Enhanced Customer Experience: Quick and accurate document processing translates to faster response times and improved customer interactions. Future-Proof Solutions: CAPSYS' commitment to innovation ensures that their solutions evolve alongside technological advancements, future-proofing your document management strategies. Superior Image Quality: Perfect Page technology from Kodak Alaris is embedded into each and every IoT Smart Connected Scanning scanning appliance. Perfect Page produces superior image quality that is as good or better than the original. The patented image science technology is using “System on a Chip” architecture that is embedded in the firmware of every IoT Smart Connected Scanning appliance. More on that subject can be found here: https://idt-inc.com/faqs/ The marriage of IoT technology and document scanning offered by CAPSYS has ushered in a new era of efficiency, accuracy, and scalability in document management. By harnessing the power of real-time connectivity, automated workflows, and advanced data capture techniques, businesses can not only streamline their operations but also enhance security, compliance, and overall customer experience. As the digital landscape and digital document transformation continue to evolve, embracing IoT-powered document scanning solutions from CAPSYS is a strategic move that positions your organization at the forefront of innovation and success.
by Paul Szemplinski 01 Nov, 2021
While Microsoft Office SharePoint has been around since 2001, the basic formula for scanning documents into SharePoint has been largely the same for the past 30 years. The document capture experience for SharePoint (as well as other Content Services Platform and ECM solutions) have been primarily driven by PCs and/or MFDs (Multi-Function Devices), tethered connections, software drivers such as TWAIN or ISIS, Thick Client Application Software Installations, Ongoing Patching and Hotfixes, Virus/Malware/Ransomware installation, Training Services for End Users and IT and Network/OS configuration processes conducted by your IT department. The archaic formula is needlessly complex, introduces many points of failure into the process, and is largely expensive. If you are looking for a Fast, Easy, and Economical way to scan and capture your paper-based documents into Microsoft Office 365 SharePoint – then look no further, you are in the right place! Introducing IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE . IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE completely shatters the antiquated 30-year-old formula and has revolutionized the way paper-based documents are captured. Let's dive into the Top-10 reasons on how IoT Smart Connected is revolutionizing the Microsoft Office SharePoint marketplace! An Installation and Deployment process unmatched in the Industry From unboxing the equipment, performing light assembly, powering up, and scanning your custom configured QR code – the entire experience can be completed in just under 5 minutes by non-technical users. No previous MFP or document scanning solution has ever been able to accomplish such a feat. Once that simple installation and deployment process has been completed, you are fully operational! It should be, after all, it's IoT aware, and it's SMART! Archaic and alternative document capture solutions require PCs, application software, software drivers, installation and configuration, anti-malware, anti-virus, anti-ransomware, patching, hotfixes, IT involvement, and ongoing support services. Ease of Use If the 5 minute or less installation and deployment process wasn’t enough to demonstrate simplicity, then how does the end-user experience stack up when interacting with the IoT Smart Connected Appliance? Well, during that 5 minute or less experience, CAPSYS CAPTURE ONLINE behind the scenes already provisioned your SharePoint Document Capture application portfolio on each of your IoT SMART appliances. In other words, we have already delivered an easy-to-use “Single push-button interface” that allows your end-users to begin capturing documents and delivering them to your key line of business applications such as: Accounts Payable/ERP System Human Resources/HRIS system Sales Order Processing Patient OnBoarding Insurance Underwriting Loan Processing And many more! IoT Smart Connected Scanning appliances can even perform outbound faxing services using Retarus’ Global Cloud Fax and Messaging Services . The benefit of our integration with Retarus is now you have a single device that can SCAN and FAX your documents out using a premier cloud-based faxing, SMS, and E-Mail solution provider. Near Realtime Operator Feedback Have you ever experienced after you scanned your documents with your MFP/MFD or tethered PC-based scanning application that your documents never arrived where you expected them to go? Worse yet, you didn’t come to that realization until hours, days or weeks later? With IoT Smart Connected Scanning that won’t happen and here’s why. Unique to the IoT Smart Connected Scanning platform is what we term, “positive user confirmation” capabilities. With IoT Smart Connected Scanning for SharePoint , we can determine - based on your business rules - what makes up an acceptable document submission. For example, if your batch submission requires signatures to be present on documents, or a specific set of document types MUST BE contained in the batch scanning process, we have the ability to detect the existence of those requirements in near real-time. Further, we communicate a meaningful message back on the IoT Smart Connected Appliance user such as an “Accepted” or “Rejected” status. To serve as another example, we can check that a required signature or required document type is missing from the batch. We can even tell you which document type is missing. And, we do all this before the user ever leaves the IoT Smart appliance! Patented Perfect Page Perfect Page - from Kodak Alaris - technology produces superior image quality that is as good or better than the original. The patented image science technology is using “System on a Chip” architecture that is embedded in the firmware of every IoT Smart Connected Scanning appliance. That means no third-party document scanning software applications or third-party licensed image enhancement technology such as VRS, or end-user configuration processes are required. The end result is pristine image quality, images that are ideal for OCR applications all while delivering compact image file sizes that have been optimized for Cloud storage. Nobody else in the industry, no MFP/MFD manufacturer has the Perfect Page enhancement technology. Visit https://www.idt-inc.com/faqs/ and download and read a Perfect Page brochure and watch a quick demonstration to learn more. Blazing Fast, Small Footprint and Superior Paper Handling With IoT Smart Connected Scanning for Microsoft Office 365 SharePoint , you get the ability to capture paper documents of varying weights, shapes, and sizes, simplex, duplex, black and white, color, with a number of different file format options including popular PDF and TIF formats. And, it is fast…. up to 80 pages per minute. Massively Impressive Cost Savings By as much as 40-65%. Yes, you heard that correctly. Why? Because we have eliminated all of the extra IT Tower of Babel layers that needlessly drive the costs upward. The IT Tower of Babel refers to all the layers in between your paper and your business process - PCs, document scanning application software licenses, annual software maintenance, on-premises based installation services, IT ongoing support costs, etc. When you have multiple locations, multiple decentralized capture locations, the cost differential becomes strikingly massive. Remotely Managed Once your custom QR code completes the licensing and provisioning process, your fleet of IoT Smart Connected Scanning appliances for Microsoft 365 SharePoint is fully managed remotely via the Cloud. Application changes to a single IoT Smart Connected appliance or the entire fleet of appliances are made remotely thereafter. Purpose-Built with Security and Chain of Custody in Mind IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE provides optional support for RFID authentication technology using industry standards such as SAML, Active Directory, LDAP, Ping Federate, or other authentication methods. RFID security connects the user to the documents being scanned. The time, place, device, person, and documents are all linked using metadata and all those attributes are carried through the entire capture process. Built into each and every IoT Smart Connected Scanning appliance powered by CAPSYS CAPTURE ONLINE is a unique, dual-channel architecture. The remote management of the IoT Smart appliance is performed on a separate distinct channel from which the documents are being captured upon. Each channel is encrypted at REST and while in transit. This unique, dual-channel architecture provides the kind of security needed to meet the most stringent requirements in today’s Edge Computing environments. A tethered-based scanning solution or even an MFP simply can’t do this. Malware, Virus and Ransomware Resilient PCs and application software are vulnerable to outside threats. PC-driven applications can leak sensitive and proprietary data outside of an organization – intentionally or unintentionally. PC-based, tether-driven scanning application software solutions must be provisioned with a security suite, patched, and monitored not only initially but on an ongoing basis. And, remember the risk and expense to do this for any organization increases by the number of decentralized locations and as well as the number of PC-based tether-driven scanning solutions deployed. IoT Smart Connected Scanning appliances are virus, malware, and ransomware resilient.  Managed Capture as a Service by CAPSYS CAPTURE ONLINE. What makes IoT Smart Connected Scanning the ideal document capture platform for Microsoft 365 SharePoint is it is all powered by CAPSYS CAPTURE ONLINE – a complete Managed Capture as a Service solution provisioned in Microsoft Azure Datacenters – both Commercial and Government Editions. Whether you need to innovative document capture at the End Points of your Business Process using IoT Smart Capture devices, decentralized capture using traditional tethered based devices, centralized capture using 200 pages per minute devices, email ingestion with attachments, or even automated fax capture – CAPSYS Technologies has the ideal Cloud solution for your organization. For more information on IoT Smart Connected Scanning powered by CAPSYS CAPTURE ONLINE please visit https://www.capsystech.com .
by Paul Szemplinski 20 May, 2021
I. Situation: The Nightmare That Is Shared Email Whether your organization is— Public, private, a government agency, or a not-for-profit entity In the healthcare, insurance or higher education marketplace A manufacturer, distributor, operate in the logistics field, or a very large Global 2000 company Or a small to mid-sized organization You are likely feeling the pain and bad daytime dreams that accompany Shared Email Box use within your organization. There is an influx of emails that arrive at your organization addressed to a mix of real-recipient and alias-recipient inboxes. Addresses such as AccountsPayable@xyz.com, salesorders@xyz.com, claimsadjudication@xyz.com, info@xyz.com or customerservice@xyz.gov or .org. There is no real identifiable “person” assigned to the other side of these mailboxes—at least from the sender’s perspective. Internally, on the receiving side, you do have at least one person, sometimes an entire “SWAT” team accessing these real and aliased email addresses—known as the “Shared Email Boxes.” Unfortunately, this often creates a free-for-all approach in terms of who works inbound emails and how they are handled. It’s a process that could use improvement, but it’s difficult to know where to begin. Team members are responsible for identifying which items belong to whom, working the item to its completion, and then moving that “finished” item out of the inbox into a Shared Email Box subfolder, to differentiate email items that are unread, inflight, or email items that have actually been completed. We know the process of accessing a Shared Email Box is all manual—an ad-hoc, people-driven approach (prone to error) to working the items in the Shared Email Box, and there is no genuine accountability. You may even have gotten a bit clever and... Download and Read the full post at: https://bit.ly/3ykXDx9
22 Feb, 2021
REAL ID is indeed complicated. People need to bring in birth certificates, Social Security cards, utility invoices, and other records. The records must be safely scanned and returned in good condition to the owner. Registry or DMV staff must verify with the documents’ originators that the documents are authentic. Find out how IDT and the Content Services Platform Industry such as Kodak Alaris and CAPSYS Technologies makers of CAPSYS CAPTURE ONLINE have stepped up to greatly improve the REALD ID process! Read the article and Watch the PODCAST on Federal News Network!
01 Sept, 2020
Integrated Document Technologies (IDT) has partnered with Kodak Alaris to create a cloud-based solution that helps departments of motor vehicle agencies across the United States comply with REAL ID requirements. The REAL ID Act establishes minimum security standards for license issuance and production and prohibits federal agencies from accepting for certain purposes driver’s licenses and identification cards from states not meeting the Act’s minimum standards. Download and read the full press release by clicking here !
by Paul Szemplinski 25 Jun, 2020
In this Episode of CAPTURE CAPITALIST, we visit with Mike Ball at Hyland Software to take a look at a relatively newer offering from Hyland Software called, Web Portal Toolkit (WPT). WPT is a platform that lets us create responsive ready, customized front ends for Hyland OnBase systems – whether on-premised based or hosted in the Cloud. Don’t let the inclusion of "toolkit" in WPT's name fool you into thinking this is some sort of complicated, new-fangled development language. >>> Click here to watch <<< WPT is designed very much with the End-user in mind and as the focus. WPT is simple to use, mobile-enabled makes minimal use of technical terms, and requires little if any training to use it effectively. What you will learn from this podcast episode? (Note: total length of this podcast is about 1 hour and 26 minutes, jump to 58:00 minute mark for demonstration) We will begin with defining what WPT is and how it can be utilized to solve a multitude of business and technical challenges for customers, their internal and external user communities. You’ll see first-hand how WPT has been deployed to solve Higher Ed issues such as Student Course Registration, Vendor and Supply Chain Partner portals for the Manufacturing and Distribution industries, Fleet Management, Hospitality and Entertainment industries and much more. The possibilities are endless. Here you will learn what WPT does uniquely, what makes it a viable choice to consider if you have specific accessibility needs that the standard Web or Unity Clients can’t easily solve out of the box. Mike and I will discuss how WPT be tailored or customized to satisfy the needs of Human Resources and even solve complex, multi-divisional extranet use cases such as a Supply Chain Portal. You will learn about the key pieces of functionality that are included with WPT: A clear and uncluttered UI that is amazingly simple to master in a short amount of time; Underneath the covers you will learn how WPT utilizes the most modern of web-based technologies; 14 different languages are currently supported – a must for multi-national organizations; Colors, logos, supporting text are all customizable so that WPT looks like your organization’s brand, not someone else’s; Deployment time is RAPID and integration with your ERP or line-of-business system can be achieved using a number of different techniques. We talk about pre-built WPT widgets and the ability to create custom widgets; Of course, you will see how document search and viewing is accomplished (even on mobile devices), we chat about security concerns that may be crossing your mind, touch on flexible licensing options, but it doesn’t stop there. Data from various ERP systems, line of business systems, and/or of course keywords from your OnBase system, secured uploading of documents into a business process workflow, custom queries, and much more are discussed. Mike even provides us with a great demonstration based on a customer use case (begins at 58:00 minute mark). >>> Click here to watch <<< Good materials all the way around, if you were contemplating external use cases for your OnBase system, this episode is a much watch. There are plenty of takeaways that you can put immediately to work for you and your organization. Stay safe during these challenging times and as always, thanks for watching/listening!
by Paul Szemplinski 30 Mar, 2020
In this Episode of CAPTURE CAPITALIST, we go back to visit with Jim ‘Shark Hunter’ Morrison at Hyland Software to dive deep into Hyland Software’s Rapid Application Development platform called, App Builder (formerly known as WorkView) and explore their concept around ACE – Application Creation Excelerator. Hyland made a brilliant move in the market by leveraging a tool (created by one of their many bright interns!) that nearly every computer user is familiar with – Microsoft Excel. ACE is the launching platform to quickly start your application development. If you are not familiar with App Builder or WorkView Case Manager from OnBase by Hyland, please watch or listen to episode 5 (video) or 6 (audio only), I highly recommend you spend some time their first before jumping into the ACE podcast. What you will learn from this Podcast episode? If you have legacy Microsoft Access applications or are tracking critical business activities using Microsoft Excel spreadsheets, this episode is a much watch. You will learn how to jump-start your first App Builder experience using a pre-configured framework originating in Microsoft Excel that you can easily customize to meet your particular application needs. There is a much better way to manage your processes and cases than using spreadsheets and Microsoft Access apps. Jim uses a Probate Case Settlement and a FMLA (Family Medical Leave Act) application to illustrate the RAD process in a live, demonstration setting. You’ll see how easily the Excel worksheets have been assembled using a "predefined template" supplied by Hyland, how App Builder ingests the resulting ACE file, and quickly (measured in minutes) OnBase automatically builds out the application framework – database tables, their relationships, field lengths, data types, filters, views, etc. What is the end result from customer's experience by using an ACE approach on the front end of their design process? Hyland customers are seeing a 5x to 10x time savings for App Builder rollout. Now that is rather impressive! For approximately the first 22 minutes Jim and I examine the background of what prompted the creation of ACE, we talk about a growing number of pre-built ACE starter pack files that are available today to address a variety of different application needs across many different markets. We even discuss how you can get directly engaged with an ACE design session at no cost. The remainder of the session is spent demonstrating and examining the ACE file contents – its layout, design and importing process into Application Builder. Great content all the way around and there are plenty of takeaways that you can put immediately to work for you. Stay safe during these challenging times and as always, thanks for watching/listening and please, leave your constructive comments in the feedback and comment section! Audio Only available here Video broadcast available here
by Paul Szemplinski 25 Feb, 2020
In this episode (17 mins) I dive into the product and feature enhancements that have been made to INfuse as a result of direct customer feedback we have been receiving with our early adopters of the INfuse solution powered by CAPSYS CAPTURE ONLINE. The enhancements are direct testimony to agile development methodologies utilized in the INfuse and CAPSYS CAPTURE ONLINE product lines. We will also tackle the subject of Market adoption and application use cases. Here is a summary of what I cover: An existing customer of ours in a tethered Fujitsu scanning solution they previously used in conjunction with CAPSYS CAPTURE ONLINE has a feature in our web capture application that allowed them to receive a user field prompt asking them to input a field value only known at the time of actual batch capture process and only known by the operator of the batch scan operation. You'll learn in this episode how we overcame this issue with changes in the INfuse Management Application. With the help of Alaris development team, we now have added the ability to combine the contents of documents fed through the automatic document feeder and also the passport / flatbed accessory. Prior to this software update, the contents of each transport mechanism were treated as separate/unique batches and named with different batch names. Using different batch names or number schemes posed a problem downstream in the capture process and now this issue has been addressed - combining the contents into a single batch at the time of the batch scanning process. Improvements to the User Interface contained on the INfuse device have also been delivered and more are coming in the very near future. You'll learn about a relatively unknown feature in the INfuse called the "Gap Release" and how it can greatly aid in the capture of fragile documents or documents that may jam in the ADF such as envelopes, torn documents or torn envelopes, etc. Market Updates: Here we will explore vertical market successes and market adoption. Lots of activity and developments in this area -banking/mortgage, county government, villages, insurers/reinsurers, logistics and transportation, construction and more! The customer receptiveness and adoption has been very strong, speaking volumes to the versatility, flexibility behind the INfuse offering powered by CAPSYS CAPTURE ONLINE. Our customers are attaching INfuse to all kinds of Content Services Platform solutions - Microsoft Office 365 SharePoint, OnBase by Hyland, ShareBase by Hyland, Vaultview, Knowledgetree systems to name a handful. We can connect these IoT Smart Connected Scanning solutions to virtually any system. Lots of info, I will continue to provide these mini-updates on our progress with INfuse and CAPSYS CAPTURE ONLINE throughout the coming weeks/months. Stay tuned and check back soon. Please be sure to leave your constructive feedback below in the comments section and if you have any subject matter you would like me to cover in future episodes, let me know. Thanks for watching and/or listening, links below! Audio Only Podcast Video Blog Podcast
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