Thought Leadership

Be Smart. Stay Educated.

What would you like to know more about? Chances are you’ll find something that piques your interest in the white papers, articles, and multi-media segments below related to the Content Services, ECM, Global Messaging/Faxing/SMS, and Information Management marketplaces.


Most of our white papers are conveniently stored in a PDF or HTML format. More recent content will be published in a multimedia format that can be opened using a standard video playback tool such as Windows Media Player or QuickTime.


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Hands typing on laptop with floating document icons in a digital workflow scene
28 August 2026
While often used interchangeably, digitization converts analog data to digital, while digitalization uses it to transform business processes.
IInfographic illustrating the hidden challenges of supplier documentation in the food industry.
by Paul Szemplinski 14 July 2026
Discover the hidden challenges of supplier documentation in the food industry and learn how intelligent automation improves compliance, audit readiness, and efficiency.
by Paul Szemplinski 7 July 2026
Learn why food distributors are moving beyond manual invoice processing with automation solutions that improve accuracy, efficiency, and AP workflows.
image showing food safety auditor
by Paul Szemplinski 23 June 2026
Learn how to prepare for food safety audits with stronger documentation, compliance workflows, and better control over critical quality records.
by Paul Szemplinski 16 June 2026
Food manufacturers struggle with compliance, QA, supplier, and logistics documents. Learn how automation improves control, visibility, and audit readiness.
Hands typing on a laptop with translucent digital interface overlays on a desk
by Paul Szemplinski 9 June 2026
AI Review Boards are helping organizations manage risk, protect sensitive data, review vendors, and adopt artificial intelligence responsibly.
Hands typing on a laptop with glowing AI icon and floating digital documents in a modern office
26 May 2026
Discover the benefits of intelligent document processing, including efficiency, accuracy, and cost savings, and how it transforms business workflows.
Person typing on a keyboard with digital document management icons overlaid on a desk
21 May 2026
Learn document management best practices like version control, RBAC, workflow automation, and centralized storage for better efficiency.
Hands typing on a laptop, surrounded by floating, glowing digital document icons connected by thin, abstract lines.
3 April 2026
Explore top intelligent document processing use cases by industry. Learn how IDP improves accuracy, reduces costs, and automates document workflows.
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