Content Services, RPA, Mailroom Automation, and Secured Cloud Messaging Solutions for Insurance
Helping Property & Casualty, Life, and Health insurance companies leverage information, increase profitability and gain a 360-degree view of its customers using Content Services and ECM solutions from Hyland, CAPSYS Technologies, Retarus, and IDT.
With content services software, ECM, mailroom automation, and consulting services from IDT, insurance organizations can efficiently manage all of their content including Scanned paper documents, faxes, print streams, application files, electronic forms, web content, multi-media files, emails, and industry-standard files like ACORD XML.
Secured, cloud-based Data and Document Capture, Enterprise File Sync and Share services (EFSS), Document Composition, Workflow solutions offered by IDT, enables insurers to share critical documents such as quotes, policy forms, claim information, commission statements. This speeds processing even further with trusted partners like agents, brokers, reinsurers, claim adjusters, legal counsel, and more to speed processing even further. The natural interaction between IDT’s EFSS and our content management platform allows you to share those files automatically as part of our Insurance Solutions suite.
>> Click here << to download and read “The Insurers Guide to Modernizing Business Processes.”
Robotic Processing Automation (RPA) for Insurers
Within the Insurance industry, IDT and Hyland have heard the need for increased automation, and Hyland RPA is the answer. In this example, we will see how Hyland RPA can help introduce efficiency and value in the Agency Licensing process. In the demonstration video, you will see how Hyland RPA interacts with the Hyland Platform and State Department of Insurance websites to allow your organization to help drive your automation strategy.
Watch and learn how Hyland RPA from IDT can help your organization!
IDT offers comprehensive consulting services and software solutions for:
- Property & Casualty Insurance
- New Business Processing
- ACORD Application Processing
- Agency Management
- Claims Processing
- Integration with Guidewire
- Healthcare Payers
- Appeals & Grievances
- Mobile Medicare Enrollment
- Open Enrollment Solution
- Provider Relations
- And more!
>> Click here << to learn about 5 Reasons why insurers should integrate ECM solutions from IDT and Hyland with your core systems.
>> Click here << to find out how OnBase helped Discovery Benefits kick its claims process into high gear.
>> Click here << to find out learn how Content Composer from Hyland Software and IDT can assist your organization with creation, distribution, and management tools all designed to improve customer communication efficiency, productivity, and consistency!
Property & Casualty Insurance
With the OnBase enterprise content management (ECM) solution suite from IDT managing content and processes, Property & Casualty insurers streamline operations. OnBase Insurance Solutions at similar organizations have helped drive an increase of capacity of over 400% and in many cases provided a significant reduction in operational costs. One insurance organization was able to take new business processing from what previously took 7 days down to less than one day by using the OnBase Insurance Solution. Our solutions have given companies the reputation of “faster payer of claims”. We have many examples of these types of real results, many of which were solutions that took less than 6 weeks to deploy.
OnBase enterprise content management empowers life insurers by increasing profitability and productivity through integrated document management, workflow management, business process management, and records management into a single application. We have experience with Life Insurance companies that provide Individual Life, Group Life, Disability, and Wealth Management. Our customers manage a high-volume new business, underwriting, and claims processing. We understand Policy Administration and Claims Processing systems like LifePro, InGenium, StoneRiver and have integrated with homegrown AS400 Mainframe systems. We have experience improving and streamlining the exchange of information with third-party service providers through the generation and receipt of ACORD Messaging. We offer integrations with LabOne, MIB, and other core service providers.
OnBase enterprise content management solution integrates with any insurance applications – from DuckCreek, EXLServices LifePro, to Guidewire ClaimCenter and Guidewire Policy Center – simplifying processes across the organization. Integrations with existing applications ease transitions to new software, improve user adoption and satisfaction, and eliminate switching between screens to find the right information. Integrations also allow for faster document indexing which increases content capture speeds and eliminates the risk of human error from manual entry.
Secure Enterprise Cloud Messaging Services for Insurers
With cloud messaging services, insurers are gearing themselves up for the digital future and opening up opportunities in new fields of business. Thanks to contemporary customer service and innovative service options, insurers are able to optimize their complaint management and speed up their communication processes significantly. Registrations and other forms can be digitized by means of Intelligent Document Recognition and flow into automated work processes (black box processing). By means of self-service portals, customers make critical changes themselves––safeguarded by two-factor authentication via mTAN. Personalized SMS messages remind customers of policies soon to expire, assist in the first registration of a new vehicle, or provide a timely warning to policy-holders of upcoming storms, helping them to avoid damage to property. Thanks to the automation of these standard processes, staff have more time to focus on account management for offers that require intensive consultations, such as nursing care insurance or the new cyber insurance policies.
>> Click here << to download and read more about purpose-built, Enterprise Cloud Messaging Services for Insurers available from IDT and Retarus!
Contact us for more information on our company and our enterprise content management and secured cloud-based messaging services. We are based in Itasca, Illinois, and serve clients nationwide.