Freedom of Information Act (FOIA) Software Solutions

FOIA Solutions from IDT and OnBase

Are you challenged with responding to constituent and media FOIA requests in an efficient and timely way? Do you find yourself or other staff members in various departments manually processing paper or email requests that create labor-intensive response correspondence?  Are you frustrated with the amount of time and resources it takes to compile, manually redact and copy documents and is faced with the challenges of meeting FOIA deadlines?  Do your responses end up delayed or are do you worry about if they are incomplete?

Simplify the management of FOIA requests

Process and content management solutions from IDT and OnBase simplify the collection of FOIA requests by streamlining the management of response documents and communications. With OnBase FOIA software solutions from IDT, constituent intakes, acknowledgment letters, invoices, executive reviews, and responses are available the moment they are needed, from any location. Government agencies of all sizes will benefit from the FOIA software solution’s seamless integration, which allows users to realize powerful document management functionality from within familiar host environments.

With FOIA software from IDT, your agency can:

  • Streamline the collection of FOIA requests regardless of how they are received (phone call, fax, letter, email or e-form)
  • Route FOIA request to the dedicated FOIA worker or processor, with notifications to Executive Officers as needed
  • Quickly create automated, cost-effective customized correspondence using document composition technology
  • Put critical information to work inside structured and unstructured processes with powerful enterprise search technology
  • Ensure integrity of confidential information to comply with industry-standard security mandates


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for more information on our company and our FOIA solutions from IDT and Hyland.

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