FAQs

faqWhat is SaaS or Cloud Computing and what are the benefits for Content Services Marketplace?
Once again, our industry is up to its old tricks - changing the acronyms, changing the way we consume IT services. What in the world is SaaS and Cloud Computing and why should I care? Here, we will quickly answer those questions, pierce the veil and reveal the mystery using human readable language.
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How Secure is my Data in a SaaS environment or the Cloud?
How can the data possibly be any more secure than in your very own facility? Having your data located in a remote location causes concern for yourself and your Executive team. Who has access to your data? Is it being backed up - reliably? How can I measure the level of security and reliability being reported?

Fortunately, there is a governing body that has rated the SaaS and Cloud Computing environments. Read the FAQ and we'll empower you with the knowledge you need to have in advance before you talk with SaaS and Cloud Computing providers.
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What exactly is OCR software and how can the use of it benefit my organization and our various business processes?
Learn what OCR by beginning to first understand its definition, how OCR has matured into a powerful tool that play a significant role in an overall Content Services Platform strategy which reduces data entry costs, streamline business processes and works for you 24 x 7 days a week - improving the overall productivity of your organization.

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What is the difference between Enterprise Content Management and a Content Services Platform?   
It is hard to believe that 40 years have passed since document imaging made its way into the mainstream workplace.  In the beginning, only a very select few of organizations had the capital to spend on what was then deemed as luxury, futuristic technology.  Now it is everywhere and is deemed a commodity.  Document Imaging - and its related cousin Document Management - are now sub-components of an overall IT strategy which has been recently redefined as a "Content Services Platform."  Learn what has changed about document imaging, what other technologies are now included in a Content Services Platform solution set and how you and your organization can benefit from all the industry's technological advancements.

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What is Business Process Outsourcing and how can it save my organization money?
Our industry is filled with crazy acronyms and a language all of our own. It is no wonder why business people have such a difficult time understanding the benefits and advantages of embracing Information Management, ECM and document management technologies, the our industry speaks in a different language.

BPO or Business Process Outsourcing serves as a prime example. In a nutshell, BPO allows you to focus on your business' core competency and rely on trusted, strategic business partners to do the rest. Read more...
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Man ThinkingWhat is Web based, Distributed Scanning and how does that differ from the alternatives?
Thick Client scanning, distributed, web-based, network appliance scanning, MFP's, workgroup vs. production...good grief! It is all rather confusing. How do I know which option is best for my organization? Get the answers here.
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What should I know in advance before in-sourcing or outsourcing my Document Scanning Needs?
Are you considering the option of performing the document scanning process in-house with your own personnel, software and equipment?

Or, are you considering outsourcing the document scanning process to an outside firm who specializes in the field of document management?

In either case, read through the questions and answers to get a better understanding of the overall business process.
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Contact us for more information on our company and our enterprise content management services. We are based in Itasca, Illinois, and serve clients nationwide.