Offering ECM Consulting Services Proficient in Cloud & On-Premise Business Process Outsourcing and Management, Document Imaging, Document Scanning, Case Management and Backup/Disaster Recovery Solutions

As an Enterprise Content Management (ECM) Consulting Firm, IDT will help you lower overall operating expenses, improve efficiency while achieving organizational compliance and get more done faster through the use of automation of your key business processes. Our mission is to provide our customers with ROI driven integrated solutions that are the most cost effective and efficient for your organization and throughout the process, build mutually-beneficial, long-lasting relationships enabling our customers, partners and employees to grow and prosper. With over 100+ years of ECM industry experience, you can trust that IDT your ideal business partner to guide you through the ECM selection and implementation process.

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IDT is the Premier Nationwide ECM Consulting Firm Providing Integrated Case Management, Business Process Management, Document Imaging Management, Document Scanning and Backup/Disaster Recovery Solutions.

The basis for our Integrated Case Management, Business Process Management, Document Imaging Management, Document Scanning Solutions and Backup/Disaster Recovery Consulting Services is to learn all critical aspects of the client's business by gathering relevant information, performing evaluations and making recommendations.

• Case Management - digital case files provide quick and easy access to all the documents, data, and process events required for accurate decision making. An IDT solution can be rapidly deployed for any case-based process in a fraction of the time required for a costly, custom-coded solution.
• Enterprise Content Management (ECM) - A solution that eliminates paper and automates the business process. ECM enables employees, trading partners and customers to share and process important documents only when and where they are needed.
• Document Scanning and Conversion Services - convert paper-based information to digital images. Transfer paper, microfilm, microfiche and aperture cards to flexible digital formats and media.
• Backup, Disaster Recovery and Managed Services - designed to reduce any server down time with a specialized back up and virtual server appliance.
• Professional Services - requirement analysis, installation, training and support for all of IDT's products.

IDT has experience across many different industries, including: Human Capital, Manufacturing, Medical and Healthcare, Pharmaceutical, Publishing, Food Services, State and Local Government, Higher Education, Transportation, Trucking, Logistics, Insurance, Legal, and Non-for-Profit.

IDT strives to serve our customers and partners using the highest degrees of trust, integrity, fast response and professionalism. When your business needs help with integrated Case Management, Business Process Management, Document Imaging Management and Document Scanning Solutions, IDT is your answer.

The IDT Consultative Engagement Process

The basis for our integrated Case Management, Business Process Management, Document Imaging Management and Document Scanning products and services is to learn all critical aspects of the client's business by gathering relevant information, performing evaluations and making budget, technological, and business process improvement recommendations.

First, IDT conducts a thorough evaluation by collecting client information on the business, investigating and analyzing revenue generating activities and by examining operational methods. The end goal is to address and answer a series of questions such as:

• Is the client experiencing in efficiencies in the Human Resources, Accounts Payable, or Accounts Receivable areas of the organization?
• Does paper or electronic based documents drive internal business processes?
• How is the client's customer service record and what steps can be taken to improve customer service?
• Are sales reaching goals and targets? If not, why?
• Is the client's marketing program sufficient and if not, why?

Once a complete evaluation is made, IDT can make recommendations on the type of process improvement, software and hardware that may be needed to streamline their operations. IDT also offers pre-packaged Cloud or On-Premise based software solutions integrated with appropriate hardware for a turn key business package.