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Product Image WEBCAST: Extend the Value of your Manufacturing Management Solution
Find out how you can do more with Microsoft Dynamics CRM.

Effective customer relationship management connects sales, marketing, and services across a diverse array of manufacturing relationships.
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Product Image Have the Tape or Optical Blues? Check out our removable storage solutions
This intelligent storage system is replacing optical, tape, and disk in healthcare, document imaging, financial services, digital video archive, service provider, and government markets.
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Product Image WEBCAST: Sharepoint with Web-Based Distributed Document Capture
You are invited to attend this online Webinar in February on "Mainstream Trends in Document Capture - Distributed Capture with Sharepoint, sponsored by Kollabria. Joining us as our special guest will be Raimund Wasner from Kollabria.
Read More »»
 
Product Image Document Imaging & AP Automation for Microsoft Dynamics GP!
Image enable and automate your Microsoft Dynamics GP Accounts Payable process. Document scanning, single step data entry, workflow and business process automation are all possible with ERP Connect from IDT.
Read More »»
 
Product Image Kofax Releases Kofax Capture Version 9
Version 9.0 of Kofax Capture is now available. The release offers new features that extend administrative and deployment capabilities for enterprise environments in a scalable, single unified platform that is easy to use and deploy. Quick list of new features:

* Batch Class Updates
* Automatic Customization Deployment
* Document Routing

Contact your IDT sales representative for feature descriptions, pricing, availability and upgrade options.
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Product Image Whitepaper: How Document Management Benefits Accounts Payable
A focus on how document management software saves time and money by automating labor intensive business processes for accounting and finance departments.
Read More »»
 
Product Image Specialty Military Contractor Defends Against Paper Overload
Abiding by strict security protocols and industry regulations for records keeping is a necessity for defense contractors. After relying solely on paper-based processes for years, and losing many of those physical records in a natural disaster, a leading military vehicle maker decided the best defense was a good offense.
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Product Image Webcast Replay: AP Metrics You Can't Afford to Miss! Imaging and Workflow vs. Paperts Payable Departments
You will learn how to improve your AP operations, realize a rapid ROI on your investment, while streamlining processes.
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Product Image Document Imaging & AP Automation for Dynamics GP!
Gain operating efficiency and compliance with financial solutions from IDT
Read More »»
 
Product Image Ty, Inc. Realizes Significant Cost Savings with New, SaaS Document Capture Solution
CAPSYS CAPTURE ONLINE Service from IDT is an Immediate Success
Read More »»
 
Product Image An Affordable Backup & Disaster Recover Solution you can count on - MagnumPOWER BDR
IDT is now offering a 20% discount on MagnumPOWER BDR back-up appliances! See details below or call your IDT Account Manager today for more details.
Read More »»
 
Product Image IDT Brings Revenue Enhancement Solution to American Chartered Bank
American Chartered Bank Hits a GRAND SLAM with its Merchants using Remote Deposit Capture Solution from IDT & Kodak!
Read More »»
 
Product Image Whitepaper: Evaluating A New ERP/Business System with the Help of IDT
A Two-part ERP Primer for CPG Distributors and Manufacturers
Read More »»
 


IDT is the Premier provider of Chicago’s CRM, ERP and ECM integrated solutions.

The basis for our Chicago CRM (Customer Relationship Management) services is to learn all aspects of the client's business by gathering information, performing evaluations and making recommendations.

First, IDT conducts thorough evaluation by collecting client information on the business, investigating and analyzing sales and by examining marketing methods. The end goal is to address and answer the following questions:

  • How is the client's customer service record? What steps can be taken to improve customer service?
  • Are sales reaching goals and targets? If not, why?
  • Is the client's marketing program sufficient and if not, why?

Once a complete evaluation is made, IDT Consulting can make recommendations on the type of software and hardware the client needs to streamline their business. IDT offers pre-packaged software solutions integrated with hardware for a turnkey business package.

In addition to our Chicago CRM services, IDT offers a number of solutions for business:

  • Enterprise Content Management (ECM) - a tool to eliminate paper which simplifies business. ECM enables employees, trading partners and customers to share and process important documents only when and where they are needed.
  • Document Scanning and Conversion Services - convert paper-based information to digital images. Transfer paper, microfilm, microfiche and aperture cards to flexible digital formats and media.
  • Enterprise Resource Planning (ERP) - provides financial software that facilitates sharing information within the company whereby all departments or divisions can see what is transpiring elsewhere in the company. ERP provides transparent information management so that every division is apprised of events as they happen. Enterprise Resource Planning (ERP) - provides financial software that facilitates sharing information within the company whereby all departments or divisions can see what is transpiring elsewhere in the company. ERP provides transparent information management so that every division is apprised of events as they happen.
  • Integrated ERP and ECM and CRM Technologies power and transform a business into a dynamic enterprise.
  • Backup, Disaster Recovery and Managed Services - designed to reduce any server down time with a specialized back up and virtual server appliance.
  • Professional Services - includes installation, training and support for all products. IDT serves a myriad of industries such as manufacturing, medical and healthcare, pharmaceuticals, publishing, food services, government, higher education, trucking and transportation, insurance, legal, non-for-profit.

IDT strives to serve our customers and partners using the highest degrees of trust, integrity, fast response and professionalism. When your business needs help with integrated information and implementation systems, Chicago CRM from IDT is your first step towards achieving a thorough analysis and solution recommendation.


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Case Studies
Direct Marketing Distribution & Franchise Operations Energy/Oil & Gas Banking and Financial Services Food Services/Franchise Operations Fulfillment Operations Government HealthCare/Life Sciences Higher Education Manufacturing Non-Profit/Association Packaging & Supply Chain
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James A. Pullano's Microsoft Dynamics NuggetsPaul E. Szemplinski - Capture CapitalistPaul E. Winiecki's - Content Management Crusader
Testimonials
"User acceptance of the system, launched ahead of schedule in July 2006, has been so high, we can’t keep up with the demand to use it."

- John Purnell
Software Development Systems Specialist, Global Information Systems
Shure, Inc.

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