Customer experience is top of mind for organizations — now more than ever — and the way we interact and communicate with customers is quickly evolving. In a recent survey from industry analyst firm Aspire, more than 60% of respondents indicated that the “customer experience” was a top priority.
Join Kaspar Roos, founder, and CEO of Aspire, to explore the renewed focus on customer experience, how the definition of an optimal customer experience is rapidly changing in today’s environment, and how specific technologies – including CCM, file sharing, and modern cloud infrastructure – can provide the tools necessary to meet the changing needs and demands of your customers.
Webinar: A renewed focus on customer experience: Leveraging technology to transform external engagement
Wednesday, March 24 @ 12:00 PM CT
There are a lot of exciting and valuable features to learn about this year from Hyland and IDT!
Hyland 101: An introduction to the platform
December 9, 2:00 pm ET
Join this webinar to be introduced to the breadth and depth of Hyland’s portfolio and identify opportunities that will help you maximize your IT investments.
The information management landscape is shifting. The difference between content storage and content services is a hot topic. A successful content services platform can help you combat information silos.
Combating the Content Contenders
December 8, 2:00 pm ET
Join this webinar and leave armed with a proven methodology and evaluation checklists on how you can move from simple content storage to the benefits of true content services.
We hope you can join us for an overview of how your organization can leverage WorkView fundamentals in your organization.
Our featured special guest, Evan Fidler, is a software solutions manager at UFP Industries. Evan will discuss the value WorkView has brought to UFP.
This on demand webinar will include discussion on:
- The breadth of applications that are possible to create with WorkView
- The benefits of a single user interface for multiple applications – and why your end users will thank you for it
- How you can get your hands on new WorkView apps to start brainstorming ideas for your organization
- Tuesday, July 28, 2020 1:00 PM ET
Today a secure collaborative environment for remote employees is necessary to maintain professional, productive operations. Be the first to define the “New Normal” for business continuity with secure and controlled sharing of corporate content.
Join our webinar to learn more about how ShareBase can help:
- Improve productivity levels
- Provide secure file transfer
- Enable remote team collaboration
Wednesday, June 17, 2020 at 2:00 p.m. ET
Presenter: Paulina Carnes, ShareBase Application Sales Consultant
Do you have a strategy for managing retention requirements for GDPR, CCPA, NY SHIELD and dozens of other new and upcoming regulations? With the ever-growing volume of information and the constantly increasing number of regulatory requirements, you have to be confident that your regulatory technology (RegTech) is up to the challenge.
Join us to learn how the new Governance Rules as a Service (GRaaS) solution from IDT, Hyland and Iron Mountain can help you intelligently simplify and automate the retention management process while minimizing disruption to your organization. GRaaS is a complete end-to-end retention solution that gives you access to fully researched retention rules specific to your industry, jurisdiction and document types and also provides robust automation to apply and execute retention and disposition of your documents in accordance with your policies.
Thu, Jun 11, 2020 1:00 PM – 2:00 PM CDT
Take retention management to the next level to meet new security and compliance requirements.
Join close to 1,000 attendees to meet 100 area businesses and food & beverage vendors. This is also a great opportunity to network with people in the area and learn more about the community. Great food & beverage tastings, split the pot & giveaways.
Come see us at booth 850!
2020 BUSINESS EXPO
Thursday, March 5TH, 2020 | 2-6pm
Avalon Banquets | 1905 E. Higgins Rd. Elk Grove
OPEN TO THE PUBLIC + FREE TO ATTEND
Webinar: Digital Transformation — Get the Paper and Inefficiencies out of Your Agency
Presented by: Kevin Albrecht, Senior Customer Advisor, Government & Higher Ed Sales
Date: Wednesday, November 6th @ 1p.m. ET
Digital Transformation in Government can mean so many things to so many people. Learn how to leverage OnBase to address the thousands of different lines of business your government agency deals with every day. Whether it be people-centric programs, tracking your government equipment, or conducting inspections and investigations, OnBase can help you get the paper and inefficiencies out of your process so you can focus on your organization’s true mission.
Get inspired as you learn, network and see what’s new and next. With industry-based sessions offering vertical-specific content and customer success stories, there’s invaluable insight for everyone at your organization.
CommunityLIVE brings together 2,700+ OnBase, Perceptive portfolio, ShareBase, OneContent and LawLogix end users, developers, executives and experts from industries around the world.
More than just a user conference, CommunityLIVE is the ultimate event for learning how every department in your organization can work better, smarter and faster.
Visit IDT and Kodak Alaris at this year’s Chicago Digital Government Summit!
Government Technology’s passion is helping spread best practices and spurring innovation in the public sector. The Chicago Digital Government Summit is designed to do just that. The summit has an advisory board that gathers public sector and private sector leaders to create an agenda that is relevant and actionable to the state and local government organizations attending the summit. Participants can take advantage of inspirational keynotes, leadership discussions, networking breaks, and timely topics discussed in the numerous breakout sessions to help advance the goals of their organizations and their own career paths.
- Cybersecurity Strategy, Risk and Response
- About Your Data…
- Smart Cities and the Evolution of Transportation
- AI and Government
- IT and Business – Seeking the Holy Grail
- Spatially Enabling Government
- Digital Ethics
- The Dreaded “I“ Word – Real Talk about Delivering Innovative Work