"Customer service has improved, productivity is up, man-power requirements are down, and lost documents are a thing of the past. Not surprisingly, the system investment was amortized in just one year."
Customer Service Significantly Improved for Service Payment Plan's Clients. Summary: In an effort to improve customer service, reduce costs, and improve overall efficiency, Service Payment Plan worked with IDT to
implement an Enterprise Content Management System. Thorough research and partnering with an experienced provider made their technology
investment a great success.