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Case Studies

Banking and Financial Services

• Technology Crosses the Threshold from Expenditure to Revenue - Enhancer for American Chartered Bank
  Summary: Chicago commercial bank American Chartered Bank (ACB) makes personal and extra services to business customers to top priority. It has and continues to win much of its business from firms that switch from larger banks.


• IDT & Household Finance Corporation in Business Solutions Magazine
  Summary: Lender finds value in service. In a company that generates almost 10 million scanned documents a month downtime is lethal. HFC's comprehensive service plan provides preventive maintenance and expedites repairs.


• Customer Service Significantly Improved for Service Payment Plan's Clients.
  Summary: In an effort to improve customer service, reduce costs, and improve overall efficiency, Service Payment Plan worked with IDT to implement an Enterprise Content Management System. Thorough research and partnering with an experienced provider made their technology investment a great success.


• IDT and Kodak Provide Scanning Solution for Aon
  Summary: Aon's Pension Service Center electronically captures every document associated with each retiree's pension, resulting in a daily volume of 5,000 to 8,000 pages to be scanned.