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"Customer service has improved, productivity is up, man-power requirements are down, and lost documents are a thing of the past. Not surprisingly, the system investment was amortized in just one year."

- John Kalomaris
Hallmark Data Systems
Integrated Document Technologies, Inc., Computers - Sys Designers & Consult, Itasca, IL National Federation of Independent Business

Case Studies

Grocers, Wholesalers, Distribution and Franchise Operations

  • Midas
    Summary: Midas sought to replace its AS 400-based enterprise resource planning system due to a shift in its business model to support franchisees. The current system's high cost and limited capabilities no longer fit the company's requirements.

One of the World’s Largest Global, Publicly Traded, Providers of Automotive Services, Franchised & Company-Owned

Unique Business Problem: This particular organization was in need of a complete ERP system overall. However, they needed to do it in a phased approach with very aggressive timelines and a limited staff. Faced with a number of challenges including an existing aged, out-of-support ERP system, SEC compliance mandates, complex financial reporting, multi-currency, inter-company and intra-company requirements, rigid security and organizational structures, this organization turned to IDT Consulting for help.

Since the data for the financial system was coming in from all over the world by a large number of suppliers, company-owned stores, independently-owned franchisee’s, etc. – automation was an absolute must.  

Unique IDT Solution: IDT’s business acumen, in conjunction with its large-scale, shared-service implementations experience at Global 2000 clients, was clearly a leading differentiator between IDT and its competitors. Further value-add and differentiators included IDT’s ability to:

  • Content-enable Dynamics GP without having to modify any of the underlying Dynamics GP code base, providing assurances to the customer that future Dynamics GP upgrades wouldn’t be a problem.
  • Recommend and implement Dynamics GP including modules such as: General Ledger, multi-currency, multi-company, accounts payable, accounts receivable, fixed assets, and much more.
  • Recommend taking on a phased, implementation approach - allowing this client to transition from their proprietary system over the course of a 12 month time period.
  • Incorporate powerful integration tools in order to accommodate the voluminous data/transactions, varying data sources formats and automated daily data imports in an unattended mode.

Market Applicability Shared Services, Franchise Operations, Manufacturing, Distribution

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