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"IDT’s expertise with many different systems and companies had a positive impact throughout the process at Shure – from the initial system demonstration to the implementation, as well as on security issues. IDT’s service and responsiveness have been excellent."

- John Purnell
Software Development Systems Specialist, Global Information Systems
Shure, Inc.
Integrated Document Technologies, Inc., Computers - Sys Designers & Consult, Itasca, IL

Michael Ciabattari

President and Chief Operating Officer

Michael Ciabattari joined IDT in April of 1997. His career at IDT rapidly progressed from his original role as Business Development Executive to the position of Chief Operations Officer. In August of 2010, Michael was promoted to serve as IDT’s President and Chief Operations Officer. In this position, Michael leads the Sales, Solution Services, Marketing and Administrative teams.

Prior to joining IDT, Michael worked in Education, and subsequently held a position in business development within the Financial Services industry.

Michael is certified in all of IDT‘s product offerings and has extensive experience analyzing large organization’s business processes for the purpose of deploying solutions that streamline those processes. Throughout Michael’s tenure at IDT, he has been either directly responsible for or had oversight for the following:

  • System implementations;
  • Project Management and Business Analysis;
  • Product Technical Support;
  • Business Development;
  • Account Management;
  • Evaluating IDT’s Product and Services Offerings

Michael has received sales training and certification in all of IDT’s capture and ECM offerings. In addition, Michael has been an active participant in partner councils with Optika, Stellent, Oracle, Marex Group and other leading ECM manufacturers in the industry to review product and sales strategies within the reseller community.

Michael graduated from Northern Illinois University with a Bachelor of Arts degree in History and a minor in Economics.

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